Medical Assistant II-Riley Orthopedics

IU Health•Indianapolis, IN

13h•Onsite

About The Position

Join a growing, fast-paced clinic with a collaborative care team. You’ll work alongside Medical Assistants, Cast Technicians, Providers, and PAs to support patient care and clinic flow. Under the supervision of the designated supervisor and assigned physician, this role performs duties associated with direct patient care and clinical direction to provide patient care given in accordance with the organization standards. The Medical Assistant II assures completeness of ordered procedures and treatments, assures smooth patient flow, performs general lab work, instructs patients concerning procedures, treatments and needs, and ensures medical orders and referrals are carried out accurately and in a timely manner. The position also performs registration and scheduling activities per organizational and departmental procedures, maintains EMR files, and performs general front office functions as needed. Computerized physician order entry may be performed if directed by an assigned physician. The Medical Assistant II is also expected to precept current MA team members or MA Externs as requested by leadership. Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day. IU Health is ranked No. 1 in Indiana by U.S. News & World Report, and Riley Children's Health is ranked among the top children's hospitals in the country. A unique partnership with the Indiana University School of Medicine gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all. With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence. At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development. Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Requirements

Certification Required
AHA Basic Life Support for healthcare workers certification required
High school diploma or equivalent required
Graduation from a Medical Assistant program required
Current certification in medical assisting required from America Association of Medical Assistants (CMA), American Medical Technologists (RMA), National Health Career Association (CCMA), National Center for competency Testing (NCMA), and/or American Medical Certification Association (CMAC)
Knowledge of OSHA, CLIA, and ADA required
Knowledge of ICD-10 and CPT coding required
Knowledge of standard laboratory and medical procedures
Knowledge of insurance plans and third-party payers
Ability to master standard clinical competencies per current Clinical policy, Point of Care and Skills Competency checklists
Basic math and accurate data collection and entry skills

Nice To Haves

Previous MA experience preferred
TB validated (to administer or read) or validation obtained within 6 months of hire preferred
Knowledge of Business Unit Quality Programs, Meaningful Use and Standard Work Programs and concepts within 6 months of hire

Responsibilities

Room patients
Clean and turn over exam rooms
Obtain vitals and prepare patients for exams
Perform office procedures (dressing changes, suture/staple removal, casting application/removal, DME applications)
Assist with stocking supplies and inventory
Prepare clinical charts and scan documents
Manage patient messages and inquiries
Assure completeness of ordered procedures and treatments
Assure smooth patient flow
Perform general lab work
Instruct patients concerning procedures, treatments and needs
Ensure medical orders and referrals are carried out accurately and in a timely manner
Perform registration and scheduling activities per organizational and departmental procedures
Maintain EMR files
Perform general front office functions as needed
Perform computerized physician order entry, only if directed by assigned physician
Precept current MA team members or MA Externs as requested by leadership