Medical Assistant II

Stanford Health Care•Pleasanton, CA

23h•Onsite

About The Position

The Medical Assistant functions as a member of the clinic patient care team, performing clinical tasks and procedures to support the delivery of care. This role is responsible for assisting patients in obtaining services promptly and ensuring efficient utilization of resources in patient care coordination. The Medical Assistant II builds upon the duties of a Medical Assistant I, acquiring additional job skills, policies, and procedures to handle substantive assignments of moderate scope and complexity. The position requires exercising judgment within defined guidelines and practices to determine appropriate action and performing work in an assigned area to develop expertise for full functionality in a specialty area or clinic. Key responsibilities include managing patient portal and inbox messages, assisting with physician procedures, handling referral inquiries, managing disability paperwork, processing Rx refills and prior authorizations, coordinating clinic huddles, training new employees, participating in department A3 maintenance, assisting providers with telemedicine services, and scribing for providers.

Requirements

High School Diploma or GED
Medical Assistant Diploma from an approved school/institution or equivalent documented training
One (1) to three (3) years of related experience
Professional verbal and written communication skills stated above in CI Care
Proficient Computer skills including but not limited to; keyboarding, Microsoft Office, and electronic medical records
Applicable scheduling System
Electronic Medical Record System and databases applicable to clinics
Organizational and multi-tasking skills required for varying procedures and managing interruptions
Ability to work with others in a flexible, cooperative and collaborative manner
Current American Heart Association Certification for Basic Life Support for Healthcare Providers

Responsibilities

Functions as a member of the clinic patient care team
Performs clinical tasks and procedures to support the delivery of care
Assists patients to obtain services in a timely manner
Assures efficient utilization of resources in the coordination of patient care
Performs the duties of the Medical Assistant I
Acquires job skills, policies, and procedures to complete substantive assignments/tasks of moderate scope and complexity
Exercises judgment within defined guidelines and practices to determine appropriate action
Performs work in an assigned area to develop expertise needed to be fully functional in an assigned specialty area/clinic
Manages patient portal and inbox messages
Assists with physician procedures
Assists with referral inquiries
Manages disability paperwork
Performs Rx Refill & processing prior Authorization
Assists coordinating of clinic huddles
Trains/orients new employees
Participates in maintenance of department A3
Assists providers with telemedicine services if needed
Scribes for providers
Independently applies knowledge to perform work, as appropriate
Prioritizes own tasks
Independently checks in-basket, refills, patient messages
Performs other duties as assigned
Participates in organization projects as assigned