Medical Assistant II

University of Utah Health•South Jordan, UT

1d•Onsite

About The Position

University of Utah Health is a patient-focused organization dedicated to enhancing health and well-being through patient care, research, and education. The organization fosters a culture of collaboration, excellence, leadership, and respect, seeking staff committed to values such as compassion, innovation, responsibility, integrity, quality, and trust. This Medical Assistant II position provides assistive care to patients, facilitating efficient patient care delivery and supporting licensed staff in basic healthcare. The role also includes clerical functions and direct patient care, potentially involving medication access and administration within the scope of practice and state law. University of Utah is a Level 1 Trauma Center, nationally recognized for academic research, quality standards, and patient experience, with five hospitals and eleven clinics offering comprehensive services and medical advancement.

Requirements

Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
Ability to perform the essential functions of the job as outlined above.
Demonstrated phlebotomy skills.
Demonstrated human relation and effective communication skills.
Demonstrated proficiency in the specific clinic's specialty skills within six weeks of hire. Specialty skills may not be performed until after the new hire completed basic competency testing.
Ability to withstand the physical demand of being on your feet for long periods of time, of moving and lifting patients and of reaching for and handling equipment.
Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system. The eCredential is to be obtained within 30 days of hire.
Current certification as a NRCMA - Medical Assistant through the National Association for Health Professionals.
Current certification as a National Certified Medical Assistant (NCMA) through NCCT.
Current Clinical Medical Assistant Certification through NHA.
Current certification as a Registered Medical Assistant (RMA) through AMT
Currently credentialed in ABR-OE (Assessment-Based Recognition in Order Entry) through AAMA.
Current certification as a Certified Medical Assistant (CMA) through AAMA
Current certification to practice as a Paramedic in the State of Utah.
Current Advanced EMT certification with the State of Utah.
Additional license requirements as determined by the hiring department.

Responsibilities

Prepares patients for examinations and diagnostic procedures according to clinic procedures such as recording temperatures, pulse rate, blood pressure and responses to standardized medical history questions.
Reports all observed patient concerns and changes in condition to a licensed staff member.
Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests as identified by department and reports results to the appropriate personnel.
Performs additional skills such as suture removal, straight catheterization and injections (IM, Subq and intra-dermal).
Acts as a chaperone for health care providers during patient examination as requested and assists with procedures.
Monitors and cleans assigned patient examination rooms, unit areas and unit equipment reporting outdated supplies, stock levels and restock set levels of items and necessary equipment repairs.
Answers telephones, forwards telephone messages and under the direction of licensed staff schedules appointments, procedures and diagnostic tests.
Assists in routine clerical functions such as filing of medical information in patient's records, locating and compiling department charts, obtaining medical records from other providers and entering charges for billing purposes.
Attends and completes mandatory education including infection prevention and control, safety, CPR, equipment usage and procedures according to hospital and department policies.
May perform patient phlebotomies in accordance with clinic procedures and physician orders after specialized training.
May apply leads and monitors for diagnostic procedures such as EKG and ultrasound scan under the direct supervision of licensed personnel.
May assist inpatient and family education by providing educational material and general health information to patients and family members.
May assist with transportation of patients to ancillary departments or inpatient units as directed by licensed staff.
May instruct in Basic Life Support (BLS) requirements.
May perform IV access.
May perform other duties based on department assigned.
Required to work rotating schedules, which may include variable hours, weekends, nights, and holidays to meet the staffing and patient care demands of a 24/7 complex health system.
Regular, reliable, and punctual attendance during assigned shifts is considered an essential function of the role.