Medical Assistant II Residents & Fellows

Advocate Health and Hospitals Corporation•Elkin, NC

9h•Onsite

About The Position

The Medical Assistant II position is a full-time, benefits-eligible role within the Medical Education: Residents & Fellows department at Hugh Chatham Memorial Hospital, working Monday-Friday from 8 am to 5 pm. This role requires adherence to the Medical Assistant scope of practice, policies, and procedures, along with maintaining training and competency in patient care. Key responsibilities include performing rooming and visit tasks such as vital signs, medication reconciliation, medical history, and various screenings. The Medical Assistant II will assist providers with procedures, perform lab-related duties including venipuncture and specimen handling, conduct Point of Care testing (POCT), and complete CLIA-approved waived laboratory tests. Administering medications and vaccines safely is also a core duty. Additional tasks involve medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, ordering supplies, scheduling appointments, and managing referrals. The role emphasizes effective communication, teamwork, and maintaining a clean, well-stocked work environment. There is potential to assist with training and onboarding new teammates or serving on committees. The incumbent must demonstrate knowledge and skills necessary to provide age-appropriate care, understanding growth and development principles across the lifespan to meet each patient's specific needs.

Requirements

Current American Heart Association (AHA) BLS certification required
Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) may be required within 1 year in select areas.
Successful completion of Atrium Health’s competency assessment.
Demonstrates professional practice advancement through professional governance, safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder for unit
Achieves 6 points from the list of additional market responsibilities
Current Medical Assistant certification from one of the following is required: CMA from American Association of Medical Assistants (AAMA), CCMA from National Health career Association (NHA), NCMA from National Center for Competency Testing (NCCT), RMA from American Medical Technologists (AMT), RMA from American Allied Health, NCMSMA from National Healthcare Worker’s Association (NHCWA), NRCMA from National Association for Health Professionals (NAHP), NRMA from National Registry of Medical Assistants (NRMA)
Two years of experience in a clinical practice setting as a Medical Assistant.
Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Demonstrates customer service skills that support a positive patient experience.

Responsibilities

Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
Assists provider with or performs procedures as ordered.
Performs lab related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking.
Point of Care testing (POCT) per standing order/provider order.
Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
Administers medications and vaccines safely following the rights of medication administration.
Performs other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
Demonstrates effective and timely communication, teamwork, and appropriate escalation.
Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
Ensures equipment and supplies are in working order, and areas are appropriately stocked.
May assist with training and onboarding of other teammates.
May serve as a role champion or on a committee.
Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served.
Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures.

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs
Competitive compensation
Generous retirement offerings
Programs that invest in your career development
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program