Medical Assistant I - Fresno Mobile Unit

Clinica Sierra Vista•Fresno, CA

About The Position

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We’re honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don’t inquire about immigration status because we simply don’t need to know. If you come to us, we will treat you like any other patient. As we grow our team, we are looking for individuals who believe the patient is always #1. Under the direction of the Director of Operations or designee, this position will be responsible for floating between front office and/or back office medical assistant clinical operation roles to fill staff shortages as assigned. The Front Office / Back Office Medical Assistant, when designated by the Director of Operations will report to home assigned clinic unless otherwise told and floated to another clinic to assist with staffing shortages. Additionally, this role promotes Clinica Sierra Vista Production System (CSVPS), ensures operational efficiency, follows through with implementation, monitoring and reporting on all health center objectives.

Requirements

High School diploma or GED equivalent required.
Completion of an accredited Medical Assistant Program Required.
Possess and maintain current Basic Life Support (BLS) Card required, issued through the American Heart Association
Possess and maintain a California Driver’s license and valid auto insurance.
Minimum two years of medical office experience in health care outpatient clinic setting, preferably in Federally Qualified Health Center.
Knowledge of billing codes and programs, HIPAA and Medical Record laws and regulations, and excellent customer service expectations.
Must adhere to CSV’s employee health/immunization requirements or provide a valid approved exemption request.

Nice To Haves

Associates degree in business related field is preferred.

Responsibilities

Support in maintaining proficiency in the role of Receptionists and Medical Assistant duties and responsibilities.
Training includes but is not limited to Clinica Sierra Vista’s (CSV) culture and mission, practice management system, customer service expectations, payer sources, programs, and quality initiatives on a regular basis.
Responsible for following standard work procedures and trouble shoots any problems and resolving any patient issues at the health center.
Responsible for monitoring the management of patient’s schedules to maximize access and minimize errors and delays.
Monitors all functions of the patient check in/out process, including collections and deposits.
Ensures health center and team are meeting TJC, HRSA, PCMH, HEDIS, UDS, CHDP, and all quality improvement guidelines and requirements.