Lakeway)

Texan Allergy•West Lake Hills, TX

44d•Onsite

About The Position

Join our clinical staff as an essential Aspire Allergy Medical Assistant and Front Desk Receptionist and contribute to our mission of curing patients with allergy, asthma, and sinus problems. You'll be administering allergy tests and injections, providing exceptional support during in-office procedures, and assisting with front-office administrative tasks. Help us deliver an extraordinary patient experience from start to finish!

Requirements

Must have basic knowledge of medical terminology
Must possess exceptional customer service skills
Must be able to effectively and clearly communicate
Must be able to administer subcutaneous, intradermal and intramuscular injections
Must be able to manually take patient vital signs
Must possess the ability to maintain effective working relationship with patients, medical staff and the public
Must possess the ability to react calmly and effectively in a difficult or emergent situation
Ability to travel among clinics in your region required
Must have a valid driver's license

Nice To Haves

Completed Medical Assistant Program or Degree
1+ Years of Medical Assistant Experience
1+ Years of Medical Receptionist Experience
Medical Assistant Certificate, vocational nurse license or related experience
Current CPR Certification

Responsibilities

Escorting patient to exam room; obtaining vitals, past/present medical history, and current medication list
Effectively communicating allergy testing and treatment protocols to patients
Administering subcutaneous, intradermal and intramuscular injections
Conducting thorough and accurate spirometry testing
Performing all testing and treatment in accordance with Aspire Allergy's protocols and safety measures
Navigating EHR system to record accurate patient health information
Serving patients & visitors by greeting, welcoming and directing them appropriately
Assist in answering incoming and outgoing phone calls and providing accurate information
Tracking clinical inventory and resupply when needed
Ensuring all of end of day reports and logs are accurate and complete
Following all HIPAA rules and regulations including confidentiality of patient information
Adhering to Aspire Allergy's protocols and safety measures
Adhering to OSHA requirements including universal precautions and sharps disposal guidelines
Greeting, welcoming, and directing patients and visitors appropriately with a friendly demeanor.
Reaching out to insurance providers to obtain CT authorizations.
Collecting patient payments for outstanding balances and current appointments.
Answering all incoming phone calls and providing accurate information & resources.
Rescheduling follow-up appointments through our scheduling software.
Recording patient health information accurately into the EHR system which includes insurance information, demographic information, referral source, contact information, and PCP information.
Being familiar with our Electronic Health Record (EHR) Practice Management Platform
Preparing and organizing patient paperwork for upcoming appointments.
Scanning and attaching patient records or documents into their charts.
Monitoring incoming pharmacy shipments to prepare for patient pick-up.
Conducting weekly bank deposits, if warranted, depending on your region.
Checking incoming mail and processes accordingly.
Ensuring all of the end-of-day reports and logs are accurate and complete.
Stocking the front desk, waiting room, and break room with the necessary supplies.
Scheduling Drug Rep lunches if approved by the provider.
Requesting Medical Records from outside providers.
Assisting in coordinating allergen vial transfers.