Medical Assistant Front and Back Office
About The Position
Golden State Dermatology is a physician-led and owned dermatology group rapidly expanding across California, with over 37 locations. We are a leading medical, surgical, and cosmetic dermatology group specializing in skin, hair, and nail conditions, Mohs micrographic surgery for the treatment of skin cancer, surgical and non-surgical cosmetic skincare, anti-aging, body contouring, and plastic surgery. As a Medical Assistant, you'll get the unique opportunity to partner with providers and guide patients through their treatment. Your main goal is to ensure exceptional service for our patients, making them feel welcome, comfortable, and well-cared for during their visit. Your attention to detail, compassionate approach, and dedication to patient satisfaction will significantly contribute to the overall success of our clinic.
Requirements
- Clinical Experience is Required
Nice To Haves
- Customer service skills or a patient-centered mindset
- Previous Dermatology, healthcare, or aesthetics experience
- Knowledgeable with insurance carriers (i.e., Medicare, commercial, HMO)
- EClinicalWorks, EMA, or other EMR software
Responsibilities
- Preparing exam and treatment rooms with necessary instruments and supplies. Ensures all treatment rooms are cleaned and stocked at the end of the workday.
- Reviewing patient history, visit reason, medications, and patient understanding of procedures, and make notes in EMA.
- Ensuring MIPS information is consistently and accurately completed in the medical record.
- Assisting with scheduling of patient's tests and treatments.
- Assisting dermatology providers during surgical procedures, such as excisions, Mohs surgery, and cosmetic dermatology procedures.
- Providing support to the front desk by answering phones, scheduling patients, and assisting staff in determining the need for reception assistance.
- Cleaning and performing spore testing on the autoclave, following scheduled maintenance, and keeping accurate records.
- Checking the expiration dates on medications and samples, maintaining records of date checks. Keeping the biopsy book, slides, and pathology reports up to date, and recording results in patient charts.
- Processing prescription refills in accordance with established procedures. Ensuring authorization for prescriptions as needed.
- Consistently demonstrates responsibility in managing the pathology and culture log.
- This role will involve substantial multitasking and task management to ensure timely completion of all responsibilities. Additional job duties may be assigned by the Practice Manager based on the practice's needs.
Benefits
- 40% off products and procedures, as well as the ability to participate in free annual injectable events
- Comprehensive medical, dental, and vision benefits
- Company paid short and long-term disability as well as life insurance
- Safe Harbor 401K matches up to 4%
- Flex spending accounts and commuter benefits
- Employee Assistance Program (EAP) counseling for the stresses of everyday life
- Exclusive discounts for theme parks, attractions, hotels, concerts, and movie tickets.
- Employees accrue PTO from their first day of employment. Additionally, employees who work over 20 hours in a pay period are eligible for 9 paid holidays.
- Pet insurance to cover the healthcare needs of all your pets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
No Education Listed
Number of Employees
101-250 employees
