Medical Assistant Float

Summit Health, Inc.•Decatur, GA

31d

About The Position

As aâ¯ Medical Assistant Float, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

Requirements

Certified Medical Assistant or eligible within 90 days of hire
1 year of experience preferred
Phlebotomy experience required
Current BLS certification for healthcare providers preferred; required within 90 days of employment
High School Diploma/Equivalency required
Experience in primary care, family practice, internal medicine, urgent care or ER preferred

Responsibilities

Perform point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
Collect and document vital signs, histories, and screenings
Authorize prescription refills as directed
Schedule patient appointments/follow-up appointments following established policies and procedures
Other duties as assigned
Demonstrate kindness and compassion in all patient interactions
Effectively communicate unexpected schedule delays to patients and assists with patient comfort should delays arise
Participate in brand marketing rotating throughout the vestibule, with a focus on engaging and increasing patient volume
Prepare and administer PO, IM, and ID medications as directed by the Physician or Advanced Practice Provider, utilizing the "Rights of Vaccine or Medication Administration"
Provide instruction to the patient regarding medications and diet