Medical Assistant � ENT (Clinical & Administrative)
About The Position
We are seeking a hard-working, enthusiastic, and dependable Medical Assistant to support one physician in a busy Ear, Nose & Throat (ENT) group practice. Our practice treats patients of all ages, from newborns to seniors. The Medical Assistant is a critical member of the clinical team, responsible for both clinical and administrative duties. While patients are in the clinic, the MA interviews patients, documents directly in the EMR, schedules tests and procedures, assists with minor in-office procedures, and supports efficient patient flow. This role also includes answering and triaging patient phone calls, managing referrals, and coordinating care with outside specialists. A clear understanding that medicine is a service industry and the patient is the customer is essential.
Requirements
- High School Diploma or GED (required)
- Minimum 1 year of experience as a Medical Assistant preferred
- Ability to take and document vital signs
- Strong typing and computer skills
- Familiarity with Windows-based systems
- Knowledge of medical terminology
- Professional phone etiquette and strong communication skills
- Dependable, reliable, and consistently punctual
- Ability to multitask in a fast-paced clinical environment
Nice To Haves
- Medical Assistant certification (recommended)
- Experience with NextGen EMR preferred but not required
Responsibilities
- Greet patients and escort them from the waiting room to exam rooms
- Collect detailed patient histories and document accurately in the EMR
- Review prior chart entries and become familiar with established patients
- Measure and record vital signs
- Answer phones and manage patient inquiries
- Manage and process referrals, including sending records to outside specialists
- Obtain faxed medical records from referring physicians
- Schedule tests, procedures, and follow-up appointments
- Assist physicians with minor in-office procedures
- Clean and sanitize exam rooms between patients
- Keep exam rooms stocked and organized
- Clean and sterilize medical equipment
- Contact insurance companies to obtain prior authorizations
- Manage prescription refill requests
- Triage patient phone calls, review concerns with the physician, and respond appropriately
- Help keep the clinic and physician on schedule
- Maintain clean, organized nursing and patient care areas
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
