Medical Assistant CO-OP

UnitedHealth Group•Boston, MA

10d•$16 - $21

About The Position

Internships at Optum. If you want an intern experience that will dramatically shape your career, consider a company that’s dramatically shaping our entire health care system. Optum, part of the UnitedHealth Group family of companies, is a leading health services and innovation company dedicated to helping make the health system work better for everyone. With more than 94,000 people collaborating worldwide, Optum combines people, technology, data and action to improve the delivery, quality and efficiency of health care. Our internship opportunities provide a view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. Here, you’ll work with some of the smartest people in the business on assignments that matter. Join us to start Caring. Connecting. Growing together. You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Requirements

Student in an undergraduate program
Computer experience with the ability to use word processing and spreadsheet programs
Demonstrated ability to communicate in a professional and appropriate manner
Demonstrated ability to be a quick thinker and relate to all levels of staff and patients highly important. Ability to prioritize work throughout the day in a busy environment
Demonstrated ability to use all electronic tools and applications relevant to the performance of the duties of the position, including but not limited to phone, keyboard, computer and computer applications
Proven solid interpersonal, customer service, time management, and organizational skills
Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)

Nice To Haves

Medical Assistant Certification
American Heart Association Basic Life Support (BLS)
Advanced Cardiac Life Support (ACLS) may be required based on specialty

Responsibilities

Patient Flow & Support: Facilitates efficient patient movement and appointment availability; greets and escorts patients, and keeps them informed throughout their visit
Clinical Assistance: Supports clinicians with procedures, testing, and exam prep; performs point-of-care testing and maintains exam rooms and equipment
Electronic Medical Records (EMR): Updates EMR with vital signs, medical history, medications, allergies, and reconciles prescriptions; ensures data accuracy and compliance with meaningful use guidelines
Patient Engagement & Communication: Assists with MyHealth Online enrollment, resolves minor concerns, manages messages and correspondence, and handles scheduling and referrals
Team Collaboration & Operations: Participates in improvement initiatives, orients new staff, provides backup coverage, and may perform medical secretary duties or manage supplies