Medical Assistant/Clinical Service Specialist, Full Time - Southlake, TX
About The Position
VIVO Infusion is seeking a dedicated and compassionate Medical AssistantClinical Service Specialist to join our team at Southlake TX In this position you will play a crucial role in our clinical operations by providing essential support to our medical team patients and the infusion center As a Medical Assistant you will be responsible for welcoming patients assisting medical staff and delivering safe compassionate care in accordance with all external and internal guidelines and regulations We are looking for a Medical Assistant with prior administrative experience strong initiative and the ability to work independently This location will require working on some days when no patients are scheduled working alone to support administrative functions and intake medical deliveries as needed
Requirements
- High school graduate or equivalent required
- Medical Assistant Certification or Registration required
- CPRBLS required
- 6 months of clinical experience required
- Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members patients and physicians
- Must possess computer skills for electronic recordkeeping
- Able to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals
Nice To Haves
- 1 year in an administrative or customer service role preferred
- Phlebotomy and lab processing skills preferred
- Self motivated with the ability to work independently as needed
Responsibilities
- Performs a variety of patient care activities rendering quality patients in accordance with standards of practice
- Room clinic patients in person or virtually and update patient chart with the required information
- Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
- Provide administrative and front end support Greet patients assist with scheduling manage phone calls incoming and outgoing and process payments
- Oversees and ensures efficient turnover of exam rooms
- Assist provider in the exam room as requested
- Collect prepare and submit ordered patient lab specimens as directed
- Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents
- Triage patient phone calls and messages and document them appropriately
- Orders and manages supplies under the direction of manager
- Disinfect and stock the exam rooms
- Assist in obtaining records required for the patients chart
- Demonstrate effective communication skills reporting patient issues as needed throughout the treatment day
- Assist with proper handling and storage of hazardous materials
- Maintain confidentiality of all company and patient records Adhere to HIPPA
- Communicates schedule changes to the team and assists with rescheduling patients
- Manages incoming mail and deliveries
Benefits
- Medical
- Dental
- Life
- Vision Insurance
- Option for HSA w Employer Contribution
- 401K with Match up to 4
- PTO Accrual 4 weeksYR buy back program get paid for unused PTO and PTO donation program to allow Vivo team members to donate to others in nee
- Wellness Reimbursement Program 360 Annually
- Employee Referral Bonus Uncapped bonus potential
- Tuition Assistance Program
- Employee Assistance Program Employer provided
- Short & long term disability Employer provided
- Life Insurance Employer provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Ambulatory Health Care Services
Education Level
High school or GED
Number of Employees
501-1,000 employees
