Medical Assistant, Certified

WakeMed Health & Hospitals•Wake Forest, NC

About The Position

At WakeMed, we live the WakeWay to Excellence—putting people first, delivering safe, high-quality care, and fostering a culture of respect and teamwork. MyCare 365 is our commitment to accessible, compassionate care in the outpatient setting, and we’re looking for Medical Assistants who share that mission. Position Summary As a Medical Assistant at MyCare 365, you’ll be a vital part of our care team, working side-by-side with providers and other healthcare professionals to deliver exceptional care to our ambulatory patients. You’ll provide direct patient care in a fast-paced office setting, supporting clinical workflows and ensuring every patient feels seen, heard, and cared for.

Requirements

Completion of an approved accredited Medical Assistant program
Current certification (CMA, RMA, or equivalent) preferred
Strong communication and teamwork skills
Commitment to WakeMed’s values of respect, integrity, and excellence
Certified Medical Assistant Required
High School Diploma or Equivalent Required

Nice To Haves

Experience in an ambulatory or outpatient setting is a plus

Responsibilities

Assist with patient intake, vital signs, and documentation in the electronic health record (EHR)
Support providers with procedures, exams, and follow-up care
Coordinate referrals, lab orders, and patient education
Maintain a clean, safe, and organized clinical environment
Positions imaging equipment and adjusts controls to set exposure time and distance, according to specification of examination
Collaborate across departments to ensure smooth patient flow and continuity of care