Medical Assistant (Certified) II
About The Position
Join Team Tidelands and help people live better lives through better health! Position Summary: The Medical Assistant will be responsible for providing administrative support to ensure efficient operation of the medical office/hospital. MA will support providers and patients through a variety of tasks related to patient care management, organization and communication. Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections.
Requirements
- High School Diploma or equivalent, required.
- At least two (2) years of related customer facing experience, preferably in healthcare.
- Certification from nationally recognized agency, required.
- Accepted agencies and certifications include: National Healthcareer Association – Medical Assistant Certification (CCMA)
- American Medical Technologists – Medical Assistant (RMA)
- National Center for Competency Testing – National Certified Medical Assistant (NCMA)
- American Association of Medical Assistants (AAMA) -American Heart Association Healthcare provider course with Basic Life Support (BLS)
- Ability to interact successfully with the public.
- Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations.
- Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients’ families/visitors and clinical staff.
- Ability to perform with a high degree of accuracy and with meticulous attention to detail.
- Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems.
Nice To Haves
- Experience demonstrating proficiency in scheduling OR preregistering patients.
- May consider prior call center experience.
Responsibilities
- Rooming patients and performing data collections, vitals, EMR input
- Conducts pre-visit planning by reviewing patient charts prior to appointment with recent test results and correspondence
- Assisting physician with patient set-up and preparations
- Compile and summarize information for care providers
- Triaging incoming phone calls
- Preparing and administering medications with physician’s authorization
- Completing medical forms and obtaining referrals / authorizations
- Retrieval of lab and x-ray reports
- Calling in prescriptions
- Providing patient education with regards to diagnosis mgt, medication mgt, home treatment, and diets
- Ordering medical and office supplies
- Cleaning and stocking exam rooms
- Cleaning instruments and disposing of biohazard waste according to OSHA standards
- Other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
