Medical Assistant / Case Manager

BRANDYWINE COUNSELING & COMMUNITY SERVICES INC•Milford, DE

10d

About The Position

Since 1985 Brandywine Counseling & Community Services, Inc. (BCCS) has been a trusted provider of outstanding substance abuse and behavioral health treatment. BCCS is a community organization that prides itself on helping members of our community recover with dignity. We enhance the quality of life by creatively providing Education, Advocacy, Prevention, Early Intervention and Treatment Services. We promote hope and empowerment to persons and families touched by mental illness, substance abuse, HIV and multiple occurring diagnoses, and their related challenges. BCCS is seeking a full time certified Medical Assistant / Case Manager for STARS program, a mobile treatment unit. The Full-time STARS Medical Assistant / Case Manager has the primary responsibility for: Providing quality, sufficient and appropriate medical case management and advocacy services to clients served in our outpatient behavioral health treatment program, which includes Medication Assisted Treatment, office-based treatment services, outpatient treatment services. The Medical Assistant does this by increasing access to care through outreach and enrollment, improving health through education and support, and ensuring appropriate use of health care and behavioral health services. Complete medical case management duties, including but not limited to: observing random urinalysis, printing lab requisitions and lab orders, data entry and tracking of all urine drug screen results, calling clients for random urine drug screens, ordering supplies, completing prior authorizations for treatment, maintaining a spreadsheet for tracking data related to the STARS program, inputting data into an online database. Driving the RV, scheduling medical appointments or coordinating medical care for patients with outside providers, setting up primary care appts for patients who do not have PCP, documentation related to efforts to schedule medical appointments, verifying insurance. Provide coverage of front desk duties, which includes scheduling, answering phones, transportation orders, etc. The position is stationed at the front desk - there are two workstations in the front office and there is a receptionist stationed there as well, but the Medical Assistant/Case Manager and the receptionist will share some basic clerical/medical office duties. The STARS Medical Assistant/Case Manager will accompany the treatment team on the mobile unit into the community for client contacts, will make community engagements with local providers, collaborate and coordinate with referral sources, and will attend community events that the STARS unit schedules. In addition, the Medical Assistant will be the point person for information dissemination and collaboration of clinical and medical services internally and externally.

Requirements

High School Diploma
Valid Driver's License w/ 2 Points or Less

Nice To Haves

Medical Assistant Certification
Phlebotomy experience

Responsibilities

Providing quality, sufficient and appropriate medical case management and advocacy services to clients served in our outpatient behavioral health treatment program
Increasing access to care through outreach and enrollment
Improving health through education and support
Ensuring appropriate use of health care and behavioral health services
Observing random urinalysis
Printing lab requisitions and lab orders
Data entry and tracking of all urine drug screen results
Calling clients for random urine drug screens
Ordering supplies
Completing prior authorizations for treatment
Maintaining a spreadsheet for tracking data related to the STARS program
Inputting data into an online database
Driving the RV
Scheduling medical appointments or coordinating medical care for patients with outside providers
Setting up primary care appts for patients who do not have PCP
Documentation related to efforts to schedule medical appointments
Verifying insurance
Provide coverage of front desk duties, which includes scheduling, answering phones, transportation orders, etc.
Accompany the treatment team on the mobile unit into the community for client contacts
Make community engagements with local providers
Collaborate and coordinate with referral sources
Attend community events that the STARS unit schedules
Point person for information dissemination and collaboration of clinical and medical services internally and externally