Medical Case Manager

COLORADO HEALTH NETWORK INC • Pueblo, CO

11d • $21 - $22

About The Position

This full time, Medical Case Manager Position is responsible for providing individualized, comprehensive case management and advocacy services to people living with HIV/AIDS in the northern region of Colorado. This position requires some travel, reliable transportation, a valid driver’s license and current insurance is required.

Requirements

• Oral and written fluency in English required.
• Must be able to work in a diverse setting with diverse populations, including but not limited to sexual orientation.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Bachelor’s degree in Human Services, Social Work, Psychology, and/or equivalent combination of education and experience required. Candidates with lived experience can substitute educational experience.
• Proficiency with Microsoft Office applications such as Word, Excel, Outlook, and Teams is required. Candidates should be comfortable working with client database systems and learning new software tools as needed.
• Previous experience in the delivery of evidenced-based programs is highly preferred, as well as excellent communication, client services, and data collection skills.
• The appropriate person will be highly organized and detail-oriented.
• This position requires personal and professional accountability; self-management and initiative; dedication to quality improvement; professional integrity; research ethics, and cultural competency.
• Must demonstrate accuracy, efficiency and superior organizational skills.
• Must demonstrate effectiveness in the following areas: task and time management; teamwork; and communication with teams, managers, clients and participants, and company consultants.
• Must have and maintain a valid Colorado driver’s license and auto insurance on personal vehicle.
• Requires clear speaking ability and the ability to use a telephone for extended periods.
• Requires ability to view a computer screen (near acuity).
• Requires fingering agility for keyboarding.
• The ability to sit, stand, and engage in extended periods of screen time or communication by phone is necessary to perform the essential duties of the role.

Nice To Haves

• Multicultural experience highly preferred.
• Background in programs related to affordable housing, sexual health, risk reduction, financial assistance, and other resource programs, especially as related to serving People Living with HIV.
• Training in culture competency/sensitivity is a plus.
• Experience working with federally funded programs.

Responsibilities

• Provides intensive Case Management, based on levels of acuity, to a caseload of assigned clients.
• Process emergency financial requests
• Maintains ongoing, proactive contact to assess client’s physical and psychosocial status and needs through personal visits, telephone and written contacts.
• Conducts comprehensive intake and needs assessments to identify client needs, including but not limited to: Access to healthcare and the client’s ability to self-manage and actively participate in healthcare Adherence medication and medical treatment Short term and long term housing needs Income stability including employment needs and eligibility for public benefits (SSI, SSDI, Medicaid, Medicare, etc.) Mental health and substance abuse issues using program specified assessment tools. Food and nutrition Risk reduction counseling
• Develops strategies and goals through Individual Wellness Plans, in conjunction with clients, to meet identified needs.
• Maintains timely Individual Wellness Plans according to program policies.
• Maintains quality and timely session documentation on all client interactions.
• Collects service eligibility documentation in a timely manner according to program policies.
• Assess caseloads on a monthly basis to determine client acuity.
• Inactivates cases based on services usage according to program policies.
• Collaborates and coordinates services with other HIV/AIDS service providers and community agencies.
• Identifies internal and external resources to meet client needs, and refers clients accordingly.
• Coordinates/Attends Case Conferences with CHN Housing Center, CHN Counseling Services, CHN Prevention Center, and other community providers as needed.
• Must be able to work in a diverse setting with diverse populations, including persons living with HIV, the LGBTQ+ community, persons of various ethnic backgrounds, disenfranchised communities.
• Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues.
• Cultural Competency/Sensitivity.
• This list is not meant to be a comprehensive list of job duties. Other duties may be assigned.

Benefits

• Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)
• Employee only share of health insurance premium is 100% paid for by CHN
• Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).
• 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%
• Tuition reimbursement and access to ongoing learning opportunities
• Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP STD, LTD and Basic Life 100% paid for by CHN.
• Eligible for Federal Loan Forgiveness Program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 51-100 employees