Medical Assistant- Cardiology

Banner Health•South Tucson, AZ

1d•Onsite

About The Position

This Medical Assistant position is located in the Cardiology clinic at Banner - University Medical Center South in Tucson, Arizona. The role primarily supports two Cardiology providers but also involves cross-training to support all 21 specialties in the SC Corridor. The position encompasses a wide range of clinical duties, such as rooming patients, chart preparation, assisting with procedures (including setup and breakdown), mixing medications, and supply management. Additionally, the Medical Assistant will perform administrative tasks including referrals, prior authorizations, and scheduling. Banner - University Medical Center South is described as a comprehensive medical center featuring an Emergency department, a state-designated trauma center, and a Behavioral Health Pavilion. It is recognized as an Arizona Department of Health Services-accredited Cardiac Receiving Center and a Nurses Improving Care for Health system Elders-designated senior-friendly hospital. The hospital is staffed by physicians who are full-time faculty of the University of Arizona College of Medicine - Tucson and is managed by Banner Health. The core function of this position is to assist clinicians and nursing staff in providing medical care, implementing and evaluating direct patient care, and utilizing specialized knowledge, judgment, and skills to ensure an excellent patient experience.

Requirements

High school diploma/GED or equivalent working knowledge
Completion of an approved medical assistant training program as defined by state regulations
Active Medical Assistant Certification
Certification or additional training must meet the requirements for Meaningful use
BLS certification
Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT)
Strong computer skills, including the ability to work with medical software
Exceptional interpersonal and communication skills
Ability to manage multiple changing priorities in an effective and organized fashion
Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment
An Arizona Criminal History Affidavit must be signed upon hire

Nice To Haves

Experience with office medical procedures and treatments
Knowledge of insurance, managed care operations, EMR and scheduling software
Additional related education and/or experience

Responsibilities

Room patients
Complete chart prep
Assist with procedures including set up and break down
Mix medications
Manage supplies including restocking the rooms
Follow time out and consent procedure
Complete time out and consent audits
Assist with completing back to brilliance audits
Monitor message pools
Complete paperwork
Complete administrative duties including referrals, prior authorizations, and scheduling
Prepare patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint
Document pain scores as appropriate
Report condition of patient which may be indicative of change in the patient's condition to the clinician
Assist providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s
Act as chaperon as needed
Use universal blood and body fluid precautions at all times and personal protective equipment as needed
Prioritize patient flow through clinical process
Coordinate and manage patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests
Communicate test results to patient
Act as a resource to clinician in order to provide optimal patient care
Administer medications in accordance with established policies and procedures or as directed
Provide clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit
Provide complete and accurate information necessary for billing related to the patient encounter in a timely fashion
Maintain a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas
Disinfect equipment and instruments using appropriate solutions following sterilization procedures
Follow manufacturer's recommendations and OSHA guidelines in handling of hazardous substances
Perform basic maintenance of equipment and coordinate needed maintenance for prompt repairs
Order supplies as directed, stock patient care areas
Handle medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls)
Develop and maintain effective communication mechanism with all external and internal customers
Exemplify service orientation and the team concept in all contacts
Complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed
Perform all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards
Provide all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day