Medical Assistant Apprentice

HCA•Asheville, NC

44d

About The Position

We are seeking a Medical Assistant Apprentice for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply! What you will do in this role: Performs accurate documentation of new and return visits to practice. Ensures timely return of medical records per provider's written direction and routing Assists with the planning for patient appointments, including insurance coverage verification and medical record retrieval Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient Demonstrates proficiency in cross-training on all clerical operations, and provides coverage as needed for front- and back-office colleagues as assigned. In coordination with Practice Manager, maintains adequate level of supplies, and maintains patient areas as necessary to facilitate clean, smooth operations. Participates in practice-based Quality improvement practice and research activities. Accurately gathers and processes all necessary information and data regarding medical records, patient referral, billing and any medical treatment during the patient visit. Answers and places telephone calls as they relate to job duties and/or retrieve on-line messaging. Records, transmits, and assumes responsibility for relaying incoming telephone and email messages appropriately. Contributes to continuous process improvement by taking an active role in patient experience and satisfaction Schedules and confirms patient appointments and revise appointments as needed. Demonstrates understanding and adherence to all Physician Services policies and procedures, including the Code of Conduct and Mission and Value Statement. The Medical Assistant Apprentice role is considered progressive competency-based and subject to direct supervision of a practice-based clinical preceptor team. The Apprentice must demonstrate acceptable progress according to the following competency-based skills requirements: Competency-based Skills Phase I Patient Rooming Vital Signs EKG EMR documentation of skills performed Competency-based skills Phase II Collecting POC test samples to include Urine & Rapid Strep/Influenza Procedure set up and provider assistance EMR documentation of skills performed Competency-based skills Phase III Collecting POC test samples to include: HGB A1C, HGB/HCT, PT/INR Venipuncture and specimen collection EMR documentation of skills performed Competency-based skills Phase IV Oral Medication administration EMR documentation of skills performed Competency-based skills Phase V Intramuscular Injections, Subcutaneous medication and immunization administration EMR documentation of skills performed. Once competency has been checked off by Clinical Preceptor, the Medical Assistant Apprentice may independently complete back office medical assistant clinical duties as assigned

Requirements

Demonstrated customer service and leadership skills, through high school organizational involvement and/or previous employment.
Demonstrated basic office and computer skills.
Demonstrated basic knowledge of Microsoft Word, and E-Mail.
Attention to detail
Desire to work with Patient Populations
Enrolled in PSG Medical Assistant Apprenticeship program is required.

Nice To Haves

One years prior work experience is preferred.

Responsibilities

Performs accurate documentation of new and return visits to practice.
Ensures timely return of medical records per provider's written direction and routing
Assists with the planning for patient appointments, including insurance coverage verification and medical record retrieval
Promotes, advocates, and collaborates to protect the health, safety, and rights of each patient
Demonstrates proficiency in cross-training on all clerical operations, and provides coverage as needed for front- and back-office colleagues as assigned.
In coordination with Practice Manager, maintains adequate level of supplies, and maintains patient areas as necessary to facilitate clean, smooth operations.
Participates in practice-based Quality improvement practice and research activities.
Accurately gathers and processes all necessary information and data regarding medical records, patient referral, billing and any medical treatment during the patient visit.
Answers and places telephone calls as they relate to job duties and/or retrieve on-line messaging. Records, transmits, and assumes responsibility for relaying incoming telephone and email messages appropriately.
Contributes to continuous process improvement by taking an active role in patient experience and satisfaction
Schedules and confirms patient appointments and revise appointments as needed. Demonstrates understanding and adherence to all Physician Services policies and procedures, including the Code of Conduct and Mission and Value Statement.

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.