Medical Assistant 3 Receptionist 3

Allied Digestive Health • New York, NY

5h

About The Position

The Medical Assistant 3 Receptionist 3 plays a critical dual role in healthcare settings by providing both clinical support and front-desk administrative services. This position ensures smooth patient flow by managing appointment scheduling, patient check-ins, and maintaining accurate medical records while also assisting healthcare providers with clinical tasks such as taking vital signs and preparing patients for examinations. The role demands a high level of professionalism, empathy, and organizational skills to create a welcoming environment for patients and support efficient healthcare delivery. By effectively coordinating communication between patients, medical staff, and external parties, the Medical Assistant 3 Receptionist 3 contributes significantly to the overall patient experience and operational success of the healthcare facility. This position requires adaptability and multitasking abilities to balance administrative duties with clinical responsibilities seamlessly.

Requirements

• High school diploma or equivalent.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) from an accredited program.
• Minimum of two years of experience in a medical assistant or receptionist role within a healthcare setting.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Strong understanding of medical terminology and healthcare privacy regulations (e.g., HIPAA).

Nice To Haves

• Associate degree in Medical Assisting or related healthcare field.
• Experience with medical billing and coding procedures.
• Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States.
• Advanced customer service training or certification.
• Familiarity with scheduling software and telehealth platforms.

Responsibilities

• Greet and register patients upon arrival, verifying personal and insurance information accurately.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Answer incoming calls, respond to patient inquiries, and direct calls to appropriate medical personnel.
• Assist healthcare providers by taking and recording vital signs, medical histories, and preparing patients for examinations.
• Maintain and update patient medical records ensuring confidentiality and compliance with healthcare regulations.
• Coordinate patient flow to minimize wait times and optimize clinic efficiency.
• Manage billing and insurance documentation as needed to support administrative processes.
• Ensure the reception area is organized, clean, and stocked with necessary supplies.
• Collaborate with clinical and administrative teams to facilitate effective communication and patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED