Medical Assistant 3 Receptionist 3

Allied Digestive Health • New York, NY

15d

About The Position

The Medical Assistant 3 Receptionist 3 plays a critical dual role in healthcare settings by providing both clinical support and front-desk administrative services. This position ensures smooth patient flow by managing appointment scheduling, patient check-ins, and maintaining accurate medical records. The role requires effective communication with patients, healthcare providers, and insurance companies to facilitate seamless care delivery. Additionally, the Medical Assistant 3 Receptionist 3 supports clinical staff by preparing patients for examinations, performing basic clinical tasks, and assisting with medical procedures as needed. Ultimately, this position contributes to a positive patient experience and efficient healthcare operations through a combination of administrative expertise and clinical proficiency.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program.
• Certification as a Medical Assistant (CMA) or Registered Medical Assistant (RMA) preferred.
• Minimum of two years of experience in a medical assistant or receptionist role within a healthcare setting.
• Proficiency with electronic health record (EHR) systems and basic office software.

Nice To Haves

• Experience working in a multi-specialty medical practice or outpatient clinic.
• Knowledge of medical terminology and clinical procedures.
• Bilingual abilities, particularly in Spanish or other commonly spoken languages in the United States.
• Advanced certification in phlebotomy or EKG administration.
• Strong customer service and conflict resolution skills.

Responsibilities

• Greet and register patients upon arrival, verifying personal and insurance information accurately.
• Schedule and confirm patient appointments using electronic health record (EHR) systems.
• Answer multi-line phone systems, respond to patient inquiries, and direct calls appropriately.
• Prepare patients for examinations by taking vital signs, recording medical histories, and explaining procedures.
• Assist healthcare providers during patient exams and minor procedures by handling instruments and documentation.
• Maintain and update patient medical records, ensuring confidentiality and compliance with HIPAA regulations.
• Process billing information and assist with insurance claims and authorizations.
• Manage inventory of medical supplies and ensure examination rooms are clean and well-stocked.
• Coordinate communication between patients, providers, and external healthcare entities to facilitate care continuity.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED