Medical & Assessment Team Coordinator

Family Ties Inc•Atlanta, GA

About The Position

The Medical & Assessments Team Coordinator provides high-level administrative and clinical coordination support, serving as a key liaison between patients, medical providers, internal staff, and external partners. This role oversees clinical and assessment operations and manages both medical providers and a team of Assessors responsible for conducting mental health and child/family assessments. The ideal candidate brings experience in clinical coordination and assessment review (mental health, trauma, DFCS-related), along with strong team leadership, organizational, and communication skills. This position requires the ability to manage multiple priorities in a fast-paced environment while maintaining a high level of accuracy and attention to detail.

Requirements

Master’s degree in Psychology, Social Work, Counseling, or a related field (Required)
Demonstrated experience in conducting and/or reviewing assessments (mental health, trauma, DFCS-related)
Knowledge of medical office operations, behavioral health services, and social service systems
Strong organizational and time-management skills with the ability to prioritize effectively
High level of accuracy, reliability, and accountability
Excellent written and verbal communication skills
Proven ability to collaborate effectively with multidisciplinary teams and external partners
Proficiency in Microsoft Office Suite, particularly Excel, and experience with data tracking/reporting systems
Cultural competence and demonstrated ability to work effectively with diverse populations

Nice To Haves

Associate licensure in Georgia (LAPC, LMSW, LAMFT) strongly (Preferred)
Experience managing or supervising clinical teams, including medical providers and/or Assessors (Preferred)

Responsibilities

Coordinate patient care, including scheduling services and managing crisis call communications
Serve as a primary point of contact for external stakeholders to ensure continuity of care
Coordinate with medical providers to ensure appropriate psychiatric/medical services, documentation, and follow-up care
Oversee and support both medical providers and a team of Assessors, ensuring quality service delivery and timely completion of assessments
Maintain and manage scheduling systems, Excel trackers, and data reporting tools
Handle prescription-related communications with pharmacies and ensure accurate documentation, including uploading medical records and consent forms
Monitor and track key psychological and psychiatric service metrics; prepare and deliver weekly reports
Schedule clients for psychological and psychiatric services
Provide timely updates to caseworkers, school personnel, and other stakeholders regarding referral status and attendance
Ensure compliance with organizational policies, clinical standards, and documentation requirements
Review & approve new referrals
Perform other duties as assigned