Medical AR Specialist, Patient Phones

Norco, Inc.Meridian, ID
21d

About The Position

Norco is currently seeking an individual to fill our Medical AR Specialist position. The Medical AR Specialist  for this team is primarily responsible for assisting our patients and customers with their billing inquiries. Other responsibilities include, but are not limited to:

Requirements

  • Knowledgeable on the insurance process, medical terminology, and coding
  • Proficient within Microsoft Outlook, Word, and Excel
  • Understand and remember various accounting codes and how to appropriately use them
  • Ability to perform basic mathematics calculations
  • Ability to accurately enter data into computers and acquire a working knowledge of any software applications necessary to the position

Responsibilities

  • Research and resolve any claims from date of denial for assigned reason codes
  • Monitor the company's accounts receivable balances and contact patients when identified collection issues arise
  • Post electronic and non-electronic payments
  • Submit insurance claims to payers and process rejected/denied claims by sending an appeal and/or reconsideration letter
  • Verify patients' eligibility, coverage, and benefits and identify authorization requirements
  • Perform other tasks as assigned or necessary

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Health, Vision and Dental Insurance
  • Health Savings Account (HSA)
  • Medical and Dependent Care Flex Accounts (FSA)
  • Life Insurance provided at no cost to employee by Norco
  • Supplemental Accident, Disease, and Life Insurance options
  • Employee Tuition Reimbursement
  • 401(k) with Employer Matching
  • Employee Discount on products sold by Norco
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