Medical Appointment Clerk

Ingenesis Group • Grand Forks, ND

30d

About The Position

InGenesis is currently seeking a Medical Appointment Clerk to work with our client located at Grand Forks AFB. In this role, you will schedule appointments in a government computer system for primary care, specialty and subspecialty medical care. If you meet the qualifications outlined below, apply today and we'll reach out to answer any questions you may have!

Requirements

• High school diploma or equivalent.
• 6+ months of experience in medical office scheduling.
• Fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
• Proficiency in the English language.
• Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems.
• Possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.

Responsibilities

• Call patients or respond to secure messaging submissions to schedule, reschedule, and/or cancel appointments.
• Determine patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
• Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
• May be required to register patients not already in computer system, such as newborns.
• Maintain accurate and up-to-date patient schedules and logs.
• Validate basic patient demographic information prior to booking appointment for patients. Make required updates.
• Provide patient with specific visit instruction.
• Pull records and file documentation as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED