Medical Appointment Clerk

Avosys Technology•Great Falls, MT

29d•Onsite

About The Position

Avosys is a growing integrator of professional, technological and management solutions services. Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients. We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best. Is it your calling to serve our Nation's Heroes? Avosys is seeking Medical Appointment Clerks to provide outpatient services to the military and their families. Employment with Avosys Maximize family time with no weekend, Holiday, or on-call requirements Maintain work-life balance with guaranteed 8-hour shifts Take advantage of our competitive, comprehensive benefits package including medical, dental, vision, life, short-term disability, long-term disability & 401(k )

Requirements

Must have at least 6 months of experience in medical office scheduling.
High school diploma or General Educational Development (GED) equivalency is required
A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.
Must possess general medical ethics, telephone etiquette, and excellent communication and customer service skills.
Work is mainly sedentary, but may require walking, bending, standing, and/or carrying of light items such as files, manuals, and medical records.
Basic Life Support (BLS)
US Citizenship Required: Yes
Background Check: Required

Responsibilities

Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
Pulls records and files documentation as needed.
Confirms medical records are available for upcoming appointments on provider schedules.
May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations.
Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS).
May be required to register patients not already in computer system, such as newborns.
Validates basic patient demographic information prior to booking appointment for patients.
Makes required updates.
Receive and electronically deliver telephone messages (t-cons) to PCMs and/or clinic nurses by using the Government computer system, standard protocols and individual clinic guidelines as needed.