About The Position

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common\: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. The Institute of Living, one of the first mental health centers in the U.S., remains one of America’s leading not-for-profit centers for patient care, research and education in the fields of behavioral, psychiatric and addiction disorder. Through our dedicated, experienced and skilled clinicians, we provide patients and their families with the highest quality of personalized care. Programs are offered for children, adolescents and adults struggling with mental illness as well as offering services specializing in Anxiety, Eating Disorders, and Geriatric Services. Job Summary Responsible for full range of administrative support in a medical office setting providing duties from scheduling appointments, calling pharmacies, billing patients and verifying precertification’s to triaging phone calls from patients, physicians and insurance companies, while maintaining patient and business confidentiality to ensure that the needs of the internal and external customers are met. Reports to assigned supervisor.

Requirements

  • High School Diploma required.
  • One to two years’ experience in a medical office setting
  • Knowledge of medical terminology required.
  • Basic keyboarding skills with proficiency in use of personal computer programs.
  • Excellent communication skills.

Nice To Haves

  • Medical Administrative Assistant certification preferred.
  • Knowledge of medical coding preferred i.e\: CPT and ICD9 coding.

Responsibilities

  • scheduling appointments
  • calling pharmacies
  • billing patients
  • verifying precertification’s
  • triaging phone calls from patients, physicians and insurance companies
  • maintaining patient and business confidentiality

Benefits

  • Medical and dental benefits
  • 401(k) plan with employer match
  • Generous paid time off with accrual starting on the date of hire
  • Additional voluntary benefits as well as employee discount programs
  • Located on the Institute of Living’s historic park-like grounds designed by Frederick Law Ohlmsted
  • With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth.
  • Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.
  • We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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