Medical Administrative Assistant

GGRM Law Firm • Winchester, NV

8d

About The Position

The Medical Administrative Assistant provides support to the Medical Unit by effectively scheduling and calendaring both the Pre-PPD and PPD Examinations for the client.

Requirements

• Bilingual in English and Spanish
• Certificate, AA, or other relevant experience
• A minimum of 6+ months of experience in calendaring or appointment scheduling
• Ability to travel locally regularly to attend client appointments at rating physician offices and provide in-person client support
• Strong technical knowledge
• Experience with calendaring in Outlook
• Meticulous attention to detail
• Multi-tasker with a strong work ethic
• Proficient with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook
• Demonstrate interpersonal skills and proficiency in business vocabulary to effectively represent the Firm to outside parties
• Proficient in multi-tasking, attention to detail, and the ability to audit documents and calendaring
• Excellent interpersonal, oral, and written communication skills
• Excellent writing, proofreading, and editing skills
• Ability to operate basic office equipment such as a copy machine, fax machine, printer, scanner, computer
• Ability to work with databases and online technological platforms
• Ability to be detail-oriented, diligent, and flexible
• Committed to maintaining integrity and confidentiality on behalf of clients and the Firm
• Proficient command of the English language in both oral and written format
• Ability to maintain confidentiality in a professional manner

Nice To Haves

• Prior experience working with personal injury or workers’ compensation cases
• Proficiency in using case management systems or medical platforms
• Experience coordinating with insurance carriers, medical professionals, or legal teams
• Strong organizational skills with a track record of handling high-volume calendaring

Responsibilities

• Managing and maintaining the Firm’s PPD calendar to ensure timely and appropriate scheduling of all appointments.
• Coordinating Pre-PPD and PPD appointments, including scheduling for the Chief Medical Officer, Medical Department Director, PPD Doctor(s), and the Medical Specialist(s).
• Reviewing and updating the PPD tab in the client’s case within the Firm’s case management system (CMS).
• Communicating with insurance carriers and PPD rating offices regarding appointment details and follow-up.
• Completing all necessary documentation and ensuring the accuracy and thoroughness of the PPD tab.
• Attending Pre-PPD appointments to prepare and guide clients, ensuring they understand the process and feel supported, on an as needed basis.
• Accompanying clients to PPD appointments to represent the Firm and facilitate a smooth, professional experience, on an as needed basis.
• Providing interpretation services for clients during PPD appointments, when necessary, to ensure accurate communication with the rating physician, on an as needed basis.
• Ensuring the CMS feed is cleared daily.
• Ensuring emails are cleared daily.
• Performing other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees