Medical Administrative Assistant

Behavioral Health Services of Virginia•Henrico, VA

5d•$21 - $24

About The Position

Behavioral Health Services of Virginia, a dedicated provider of mental health services, is seeking a detail-oriented and proactive Administrative Assistant to support our team. This role offers an excellent opportunity to contribute to a compassionate organization committed to improving mental health outcomes. The successful candidate will play a vital role in maintaining organized and accurate medical records, ensuring smooth administrative operations, and supporting our clinical staff.

Requirements

High school diploma or equivalent; additional administrative or healthcare-related certifications are a plus
Proven experience in administrative support, preferably within a healthcare or mental health setting
Familiarity with Electronic Health Records (EHR) software preferred
Strong organizational skills with keen attention to detail
Excellent communication skills, both written and verbal
Ability to handle sensitive information with confidentiality and professionalism
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and electronic health record systems
Ability to multitask and prioritize tasks effectively in a fast-paced environment
Customer service: 2 years (Required)
Medical terminology: 2 years (Required)
Medical records: 2 years (Required)

Nice To Haves

additional administrative or healthcare-related certifications

Responsibilities

Assist with the compilation, organization, and maintenance of medical files and records
Ensure all patient documentation complies with confidentiality and privacy regulations
Support administrative tasks such as scheduling appointments, managing correspondence, and data entry
Coordinate with clinical staff to facilitate smooth information flow and record keeping
Maintain accurate and up-to-date filing systems, both electronic and paper-based
Respond to internal and external inquiries related to medical records as needed
Support other administrative duties to ensure efficient office operations
Greet and support clients and visitors in a welcoming and respectful manner
Use Electronic Health Record (EHR) systems to update and maintain patient health information
Address client inquiries and support a positive client experience
Collaborate with clinical and administrative staff to support agency operations
Prepare and distribute emails, internal memos, letters, and faxes