Medical Administration Specialist - Health Administrative Specialist on Duty

Department of Veterans Affairs•Minneapolis, MN

42d•Onsite

About The Position

The incumbent serves as a Medical Administrative Specialist - Health Administrative Specialist on Duty (HOD) located in the Business Office (BO). The position has both the authority and responsibility to represent both the Medical Center Director and the Chief, HAS on all administrative matters occurring when assigned to other than a normal tour of duty. The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

Responsibilities

Delegated full authority and responsibility to exercise the Medical Center Director's prerogative in medical administrative matters and issues that may arise.
Represents management in (non-policy making) administrative matters.
Represents management in matters pertaining to the lawful retention of veterans in the VAMC.
Maintains continuity of functions and provides full medical administrative support during other than normal tours of duty to clinical and administrative medical center staff.
Responsible for achieving management objectives and supporting the decision of management in carrying out duties.
Provides technical guidance necessary to meet procedural, legal, and administrative requirements relating to the care and treatment of patients to achieve optimum use of available resources.
Processes administrative issues surrounding beneficiary death, seriously ill cases, elopements, suicides, assaults, deaths on arrival (DOAs), homicides, code blue, cost recovery matters, and facility or community disasters, etc.
Assists in responding to emergencies, determines priorities and nature of action to be taken.
Assists with computer issues during non-business hours.
Maintains good public and media relations as instructed and trained by the Public Affairs Officer until the designated employee arrives.
Conducts analytical studies on operational processes, issue topics, or related special projects as assigned.
Reviews data and information for trends, problem areas, and makes recommendations to management to resolve issues.
Performs other duties as assigned.