About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Proposal Automation Lead plays a pivotal role in driving innovation within the capture and proposal lifecycle. This high-impact position is responsible for integrating artificial intelligence and automation tools into Aetna’s healthcare proposal development process. The role will lead the technical strategy and implementation of AI-driven solutions using platforms such as Rohan, VisibleThread, and other industry-leading technologies—ensuring proposals are high-quality, compliant, and compelling for healthcare clients.

Requirements

  • 2+ years of experience in Medicaid Managed Care.
  • 5+ years of experience supporting healthcare proposal development teams.
  • Proven experience developing tools and workflows for proposal automation.
  • Strong organizational and analytical skills with experience managing multiple projects and shifting priorities under tight deadlines.
  • Demonstrated project management expertise and a track record of meeting milestones in fast-paced environments.
  • Excellent verbal and written communication skills, including the ability to translate research into strategic recommendations.
  • Experience communicating effectively with technical and non-technical audiences at all organizational levels.
  • Proficiency in Microsoft Word, Excel, PowerPoint, and proposal automation technologies.
  • Willingness to work evenings and weekends during critical proposal development periods to meet deadlines.

Nice To Haves

  • 5+ years of experience in a proposal environment, preferably Medicaid Managed Care.
  • Experience maintaining AI-enhanced content and competitive intelligence libraries.
  • Association of Proposal Management Professionals (APMP) certification(s).

Responsibilities

  • Proposal Automation: Configure and optimize proposal automation tools to streamline responses. Integrate models and workflows to enhance content analysis, readability, and compliance scoring.
  • Content Intelligence & Knowledge Management: Collaborate with content management and capture teams to develop and maintain AI-enhanced content and competitive intelligence libraries.
  • Collaboration & Enablement: Partner with proposal teams and Subject Matter Experts to align technology with healthcare-specific requirements. Work with the Operations Manager to design training programs and best practices for technology use in proposal workflows.
  • Compliance & Quality Assurance: Leverage technology to automate compliance checks and improve readability.

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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