Medicaid Enrollment Specialist

Buckeye PACE•Youngstown, OH

About The Position

As a Medicaid Enrollment Specialist, youll bring attention to detail, organization, and consistency to every step of the enrollment process. Youll manage the back-end Medicaid application process, ensuring all documentation is accurate, complete, and submitted on time so participants can receive the care they need. This position is ideal for someone who is dependable, detail-oriented, and enjoys working through structured processes. Youll be part of a supportive team in a mission-driven environment where collaboration, accuracy, and service come first.

Requirements

Highly organized with strong attention to detail.
Able to manage multiple tasks and meet deadlines.
Clear and professional communication skills.
Comfortable working with structured processes and documentation.
Patient, respectful, and service-oriented.
Team-focused and collaborative.
Able to handle sensitive information with confidentiality.
Bachelors Degree

Nice To Haves

Experience working with the frail or elderly population is a plus but not required
Knowledge of Medicare and Medicaid regulations preferred

Responsibilities

Receive and review Medicaid application packets from the Participant Enrollment Specialist.
Request, collect, and verify required medical and financial documentation.
Ensure all application materials are complete, accurate, and submitted on time.
Track application status and follow up with county offices and external agencies.
Identify and communicate any barriers or delays in the application process.
Maintain accurate documentation and updates in CRM and EMR systems.
Collaborate with enrollment, intake, and interdisciplinary teams to support Participants.
Participate in team meetings, training, and quality improvement initiatives.
Track progress toward goals and maintain key performance indicators.
Follow up on pending applications after enrollment until verification is complete.
Provide support to participants and families throughout the process.

Benefits

9 Paid Holidays
PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees)
Medical, Dental, & Vision
Free Life and AD&D Insurance Plan
Health Savings and Flexible Spending Accounts
Short Term Disability Insurance
Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents
Paid Parental Leave
Tuition Reimbursement and Paid Training Opportunities
Retirement Plan with company annual match
Mileage Reimbursement at annual IRS rate as applicable