Medicaid Eligibility Support & Outreach

Staffing Solutions Organization LLC (SSO)

2d

About The Position

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
Staffing Solutions Organization LLC (SSO) is currently building a talent pipeline for anticipated Medicaid Eligibility and Medicaid Outreach initiatives supporting Medicaid programs.
These proactive, future opportunities are expected to support increased workload, policy changes, and backlog reduction efforts. Applying now allows qualified candidates to be considered early as projects are formally approved and launched.
If you have experience in Medicaid eligibility, human services, or client outreach, we encourage you to apply and join the SSO talent community.
These roles focus on reviewing and assessing Medicaid cases, applying policy and eligibility rules, and processing submitted client documentation. Work is primarily case‑based, with occasional outbound contact required to clarify information.
Staff will work across multiple web‑based systems and Microsoft platforms (including Teams and Outlook), often using multiple monitors. This short‑term initiative is expected to reduce processing backlogs and improve service delivery outcomes.

Requirements

• College degree preferred, not required
• Four (4) years combined education, training, and/or experience in health or human services or a related field demonstrating:
• Ability to interpret and apply policy and regulations
• Experience maintaining and verifying digital records
• Experience responding to client or member inquiries

Responsibilities

• Review and evaluate Medicaid applications and supporting documentation
• Interpret and apply Medicaid policy, rules, and regulations
• Verify, update, and maintain accurate digital case records
• Respond to client or member inquiries as needed
• Navigate and utilize multiple systems in a fast‑paced environment

Benefits

• Full‑time schedules (40 hours per week)
• Meaningful public‑service work supporting access to healthcare
• Opportunity to support large‑scale Medicaid operations and policy transitions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees