Outpatient Medicaid Eligibility Representative

Revenue Group•Cleveland, OH

9d•$14 - $15•Remote

About The Position

Start Date: 3/30/2026 Pay: $13.50-$14.50 an hour based on experience plus monthly bonus up to $300 after 90 days Hours: Monday - Friday 8:00am – 4:30pm (With a half hour lunch) and 2 company paid 15 min breaks This position is remote upon completion of 4 weeks of training on site in Cleveland office! You MUST have internet speed of 100MBps Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected happens. Hospital Referral Services Hospital Insurance Representative will help patients via phone to see what assistance programs the uninsured or underinsured may be eligible to receive. We are looking for self-motivated professional to add to our growing team. If helping people is something you enjoy, this may be the right job for you. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 4 years in a row!

Requirements

1-3 years Dialer call center environment preferred – not required (minimum of 60 calls daily)
1-3 years of previous healthcare eligibility experience preferred-not required
Ability to maintain the highest level of confidentiality, customer service, and knowledge of HIPAA.
Proficient personal computer skills including Microsoft Office – able to type at least 40 WPM
The Outpatient Medicaid Eligibility Screener must have the ability to multi-task and have good time management skills.
High School Diploma or equivalent (GED)
7-year background check
You MUST have internet speed of 100MBps

Nice To Haves

1-3 years Dialer call center environment preferred
1-3 years of previous healthcare eligibility experience preferred

Responsibilities

Screening/Interviewing patients for insurance eligibility in outbound dialer environment
Providing thorough, efficient, and accurate documentation.
The Outpatient Medicaid Eligibility Representative is responsible for meeting goals and quality standards through efficient and accurate work activities.