Mediation/Arbitration Officer

State of Delaware • Dover, DE

1d

About The Position

This position will be responsible for mediating landlord tenant cases.

Requirements

• Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
• Possession of a Bachelor's degree or higher in Behavioral Science or Social Science or related field.
• Six months' experience in case management which includes assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human service needs.
• Six months' experience in interviewing using structured or unstructured interview techniques to obtain facts, explore issues and identify courses of action.
• Six months' experience in interpreting laws, rules, regulations, standards, policies, and procedures.
• Knowledge of mediation or arbitration.
• Applicants must be legally authorized to work in the United States.
• A satisfactory criminal background check is required as a condition of hire.

Responsibilities

• Interviews landlords and tenants in eviction cases to assess nature of complaint and relief sought; explains procedures for mediation and proceeding to trial.
• Conducts mediation session with landlords and tenants to define issues, assess relief sought and negotiate mutually acceptable terms; prepares written agreements stating conditions of agreement and submits to judge for approval.
• Prepares report to judges regarding outcome of the mediation and describing participation of the parties.
• Prepares and maintains accurate statistical records of number and disposition of cases.
• Provides information on court functions and jurisdiction to landlords and tenants involved in eviction proceedings.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 101-250 employees