Media Solutions Account Manager - CPG

Vestcom • Chicago, IL

13h • $75,000 - $100,000

About The Position

The Account Manager plays a key role in managing and supporting Retailer and CPG funded Shopper Marketing initiatives leveraging Vestcom Media Solutions (VMS). Client and/or Territory assignment and scope will vary based on the account opportunities and candidate background. This role is charged with shelf edge campaign planning between the CPG and Retailer teams as well as driving the internal campaign support across Vestcom departments. This role supports the primary sales team and requires the ability to meet and strategize with clients, have a detailed knowledge of the various products and services across the Vestcom Media Solutions scope. The Account Manager will work with a diverse mix of CPG shopper marketing teams and retailer merchandising and pricing stakeholders. This role oversees and supports the event execution process and coordination of VMS campaigns, as well as identifies and enables continued process improvement and fosters adoption of key Vestcom tools for the Walgreens account.

Requirements

• Bachelor's degree in business, marketing, or related field preferred
• At least 3+ years related business experience and/or training; or an equivalent combination of education and work experience. Previous media/retail promotions industry experience preferred
• Excellent oral, interpersonal and written communication skills. Must be able to participate and effectively present information to large and small groups, to clients, employees, and management
• Be able to work independently, effectively problem solve and exhibit strong analytical skills
• Experience to lead client calls and effectively collaborate with internal teams
• Possess a high service level orientation, outstanding attention to detail, strong sense of urgency and the ability to meet deadlines under pressure
• Be well-organized and able to perform duties with minimal supervision as this position requires working from a home-based office
• Ability to show proficiency in the following computer applications: Google Workspace, MS Office, including Word, Excel and PowerPoint
• Ability to embody and reflect Vestcom’s core values
• Compliance with Company policies concerning maintaining a drug free workplace is required
• Compliance with all Company policies is required including all safety policies and procedures

Nice To Haves

• Previous media/retail promotions industry experience preferred

Responsibilities

• Business Planning o Partner with Sales Directors to plan key client deliverables for the quarter, calendar year o Support Sales Directors on new business initiatives as requested o Support meeting preparation with CPG/Retailer analysis on YTD volume and engagement o Customize VMS sales presentation decks to support given sales opportunity o Generate leads on New Item support, digital overlays and shopper theme campaigns as needed for assigned retailers o Effectively trouble-shoot client questions/concerns by engaging internal team members as needed o Take lead on meeting follow-up (written), issue reports and next steps, create timelines and task lists as needed o Build retailer and CPG relationships to cultivate sales opportunities and advise VMS /Sales team of any relevant organizational changes, announcements or guidance
• Program Management o Remote or on-site owner and expert for the internal contacts and campaign process for VMS events and programs. Develop and maintain working relationships with both client and Vestcom internal event execution stakeholders. Maintain a professional written and verbal communication both internally and externally o Maintain regular communication across the VMS assigned team. This includes but is not limited to Sales team & Sales leadership for account-specific items, as well as Delivery Leadership & peer Account Managers for execution and process improvement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level