Media Production Assistant

Ebsco•Glendale, CA

3d•Remote

About The Position

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact. Your Opportunity The Media Production Assistant is an important member of the Media Team and Nursing and Allied Health Profession - EBSCO Health team. This team produces media for the Dynamic Health product, which is an online resource for clinicians to search for and locate evidence-based information about patient conditions and treatment at the point of care. Media includes images, photos, illustrations, gifs, procedural skill videos, 3d illustrations, and 3d animated videos. The production assistant helps plan and coordinate media projects, including production shoots/videotaping, tracking media assignments, creating media reports, and uploading media on product. Although most content is clinical in nature, no healthcare/clinical background is required. We are looking for candidates local in the Glendale, CA area, who will work remotely but can come into the office when necessary.

Requirements

Bachelor’s degree
1+ years of demonstrable assistant experience
1+ years of experience with tracking software
Self-motivated, independent, thrives in a creative environment
Strong attention to detail and understanding/executing media instructions
Project management skills
Ability to apply independent thinking and analysis to complete identified assignments efficiently
Ability to multi-task and provide ready response to high priority incoming requests
Ability to quickly assess scope and priority of requests to complete or route
Ability to learn and use various software (including tracking software, media repositories, and content management systems)
Knowledge of media workflows and processes and improving efficiency
High computer literacy and data entry/typing skills
Flexibility to manage and prioritize multiple variables, project-based assignments
Ability to work in team environment and report on completed assignments

Nice To Haves

Familiarity with Adobe Photoshop
Knowledge of tracking software (e.g., Rally, Monday.com)
Understanding/awareness of media tools (e.g., Adobe Creative Suite, DaVinci Resolve, Blender)

Responsibilities

Perform process tasks that require varying degrees of analysis, problem-solving skills, and independent judgment
Track progress throughout the media process (create and manage new assignments for media editors - track media projects from assignment, approval, to uploading media)
Support media editors on set during video production by gathering supplies, tracking takes, checking script consistency, and clarifying with topic editors (Glendale office)
Coordinate communication between media/clinical/editorial teams including suggestions, approvals, media assignments, review processes, and tracking all correspondence
Collaborate with members of the media work group (media/clinical/editorial) on project management and other projects and tasks
Contribute to the development and implementation of EBSCO Health media guidelines and workflows that foster consistency across the products (including tagging and metadata in media repository)
Utilize various software to assist with media production processes (Rally, Monday.com, Cloudinary, Oxygen, etc.)
Support customer request workflow by collating feedback/responses and working with media/clinical teams to fulfill requests for new, revised, and incorrect media
Upload and embed media on product, including troubleshooting issues
Attend and lead virtual meetings, including weekly media team meetings and additional work group project meetings
Other duties as assigned by supervisor (create simple media, voiceovers, photo editing, etc.)