Media Director

Real Chemistry

1d • Hybrid

About The Position

At Real Chemistry, making the world a healthier place isn’t just an aspiration—it’s our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries.
Our #LifeatRealChem culture is rooted in our people—we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities.
Discover your purpose. Embrace innovation. Experience #LifeatRealChem.
Director, Client Experience Media
Real Chemistry is seeking a Director, Client Experience Media to join our growing team!
This role is ideal for a strategic media leader who can oversee the day-to-day management of a portfolio of mid-size healthcare clients while guiding integrated, audience-first paid media programs that drive measurable business outcomes for the brands we serve.
The Director will serve as a senior client-facing lead, partnering across Activation, Analytics, Creative, and Account teams to develop and optimize cross-channel media strategies aligned to each client’s goals. This individual will bring strong digital media expertise, a sharp analytical mindset, and the ability to turn insights into clear, actionable recommendations for clients and internal stakeholders alike.
The ideal candidate is an experienced people manager and trusted client partner who can balance strategic leadership with operational excellence. They should be comfortable navigating a matrixed organization, mentoring junior team members, and leading integrated media planning efforts in a fast-paced environment.
This is a hybrid role based in any of our U.S. offices—including New York, Boston, Chicago, Carmel, or Lambertville.

Requirements

• 8+ years of experience in digital media planning and activation; healthcare, pharma and/or B2B experience strongly preferred
• 2+ years of progressive leadership experience, including direct or indirect team management
• Deep experience with cross-channel and HCP/DTC media planning
• Experience across omni-digital channels; experience with traditional media channels (print, OOH, linear TV, radio) is a plus
• Strong understanding of audience segmentation, targeting, media research, and planning tools as well as the willingness and ability to learn internal proprietary tools
• Fluency in media measurement, campaign reporting, and ROI-focused decision-making as a strategic partner to Analytics teams
• Ability to synthesize data into strategic recommendations
• Experience partnering with Activation and Analytics teams to produce meaningful performance reporting
• Ability to communicate effectively with senior-level clients and cross-functional stakeholders
• Excellent organizational, prioritization, and project management skills
• Familiarity with ad servers, attribution models, and advanced performance media tactics
• Familiarity with channel and partner inventory to guide junior and Activation teams

Responsibilities

• Lead day-to-day media strategy and client management across a portfolio of mid-size healthcare accounts
• Oversee the development of audience-first, cross-channel paid media plans aligned to brand and business objectives
• Translate research, audience insights, and performance data into actionable planning recommendations
• Partner with Activation, Analytics, Creative, and Advertising Account teams to ensure integrated execution across workstreams with our full-service clients
• Guide budget allocation, deliverable development, and campaign planning with a focus on quality, efficiency, and business impact
• Work with Analytics teams to measure campaign performance and marketing ROI, identifying optimization opportunities and communicating clear implications and next steps to clients and activation teams
• Build strong client relationships through proactive communication, thoughtful consultation, and consistent delivery excellence
• Manage and mentor junior team members, providing oversight, feedback, and workload direction
• Navigate complex stakeholder environments with professionalism, sound judgment, and strong collaboration skills
• Contribute innovative thinking, test-and-learn strategies, and forward-looking recommendations that improve client outcomes

Benefits

• Real Chemistry offers a comprehensive benefit program and perks, tailored to your region.
• Globally, this includes offices in our key markets with free snacks to keep you running all day long, generous holiday and paid time off, options for private medical, dental, and vison plans, and support in saving for the future.
• Other perks include mental wellness coaching and support and access to more than 13,000 online classes with LinkedIn Learning.
• Learn more about our great benefits and perks and search specific offerings in your region at: www.realchemistrybenefits.com.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed