Media Content & Production Specialist

The Salvation Army USA Central Territory • Hoffman Estates, IL

43d • $55,000 - $60,000

About The Position

The Media & Content Production Specialist is responsible for producing high-quality multimedia content, including photography, video, written communications, and graphic design, to promote The Salvation Army Adult Rehabilitation Centers (ARC) and Thrift Stores. This role emphasizes social and digital media strategy, public relations, and creative storytelling to increase visibility, engage audiences, and support the mission. This position will create a wide range of visual and written materials, manage social media content, design digital and print collateral, write scripts, press releases, and media advisories, and serve as a liaison between ARC representatives and media outlets when needed.

Requirements

• Associate’s degree in Graphic Design, Digital Media, Communications, Journalism, or related field; OR
• Minimum 2 years’ professional experience in multimedia content production, graphic design, social media management, or public relations; OR
• Equivalent combination of education and
• Portfolio required, including writing samples, graphic design work, photography, and video
• Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, Premiere Pro, After Effects) and
• Skilled in professional photography, videography, and
• Strong writing skills for a variety of content types (press releases, ad copy, scripts).
• Familiarity with SEO, social media algorithms, and analytics
• Creative and detail-oriented with a strong design
• Strong interpersonal and media relations
• Able to manage multiple deadlines in a fast-paced
• Passion for mission-driven work and nonprofit

Responsibilities

• Design branded digital and print materials such as flyers, brochures, social media graphics, and event signage.
• Create visual templates and style guides to ensure consistent brand
• Develop original concepts for marketing campaigns and adapt them for different
• Write, edit, and proofread press releases, media advisories, scripts, speeches, and
• Craft compelling copy for websites, social media, newsletters, and other communication
• Ensure all messaging aligns with brand voice, mission, and style
• Plan, film, and edit video content for social platforms (reels, stories, TikTok) and long-form formats (interviews, features, training videos).
• Capture high-quality photographs for promotional, event, and program
• Edit and enhance visuals to meet brand quality
• Manage daily posting, scheduling, and engagement across ARC and Thrift Store social
• Monitor conversations, respond to comments, and escalate issues when
• Track performance analytics and adjust strategy for maximum
• Serve as the primary liaison between ARC representatives and media
• Coordinate interviews, press events, and media coverage
• Maintain media contact lists and distribute press materials strategically and on
• Collaborate with marketing, fundraising, and development teams to align
• Support seasonal, mission-driven, and fundraising campaigns with multimedia and graphic design assets.
• Provide design templates and social media best practices to local ARC
• Conduct training sessions on brand standards, digital storytelling, and visual

Benefits

• Comprehensive medical, dental, vision, and hearing coverage
• Prescription drug plan
• Voluntary life insurance
• Competitive pension plan
• 403(b) retirement savings plan (immediate eligibility)
• Vacation days (accrual begins after first month, eligible after 90 days)
• Paid sick days
• Paid holidays (immediate eligibility)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees