Media Account Management Director
About The Position
The Media Account Management Director is a hybrid project manager and client partner, overseeing the day-to-day operations of a complex media account. This role ensures flawless execution of media campaigns by coordinating across internal teams including: Client Services, Media, Search, Social, Creative, Ad Operations, and Data & Analytics, and managing operational processes such as billing, timelines, and deliverables. Success in this role requires a blend of critical thinking, operational excellence, and client-facing finesse. You'll serve as the connective tissue between the client and cross-functional teams to drive collaboration, streamline delivery, and ensure campaigns meet business objectives.
Requirements
- 7-9+ years of experience in digital media, integrated marketing, project management, or account management.
- Strong understanding of media planning, buying, and reporting fundamentals.
- Excellent project management and organizational skills; proven ability to manage multiple workstreams simultaneously.
- Strong interpersonal and communication skills with the ability to effectively interact with clients and cross-functional teams.
- Proficient in Microsoft Excel and project management tools (e.g., Smartsheet, Monday.com, or similar).
- Ability to thrive in a fast-paced, dynamic environment and adapt to evolving client and business needs.
- A strategic approach with a focus on details and follow-through.
Responsibilities
- Serve as the primary point of contact for media campaign operations and project delivery.
- Lead the entire process of media plan implementation from initiation to completion and analysis; ensuring achievements, deliverables, and budgets are met.
- Facilitate communication across internal and external teams to maintain alignment on timelines, dependencies, and deliverables.
- Support billing, budgeting, and tracking processes to ensure financial accuracy and efficiency.
- Partner with strategy and media teams to interpret campaign performance and translate insights into actionable next steps.
- Identify process improvement opportunities and help implement scalable solutions that enhance operational workflow.
- Maintain strong client relationships by understanding their business needs and proactively addressing issues or opportunities.
Benefits
- Paid Family Care for parents and caregivers for 12 weeks or more
- Monetary assistance and support for Adoption, Surrogacy and Fertility
- Monetary assistance and support for pet adoption
- Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance
- Tuition Assistance
- Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more
- Matching Gifts programs
- Flexible working arrangements
- ‘Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)
- Business Resource Groups that support multiple affinities and alliances
- medical coverage
- dental
- vision
- disability
- 401k
- paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
