MEDCOM Communications Specialist
About The Position
The MEDCOM Specialist 1 is a vital member of UVA Health and serves as the central command—coordinating the flow of patients across our system and beyond. This role is all about real-time communication, precision decision-making, and orchestrating the deployment of ground and air medical teams during internal/external emergencies and facilitating patient transfers across health systems. Collaboration with clinical teams, EMS partners, and operational leaders to ensure patients are moved safely, efficiently, and with urgency is the foundation of this role. This position is being filled for the Night Shift. Final schedule is subject to change and is contingent on approval from the hiring manager. Guide the Flow of Care – Be the Air Traffic Controller of UVA Health’s Medical Transport Network This is your moment to join one of the nation’s premier academic health systems in a role that connects care across UVA Health and beyond. As a Medical Transport Communications Specialist, you’ll coordinate the movement of patients via ground and air transport- ensuring every transfer is safe, timely, and clinically sound. Why This Role Matters: Ideal for EMS Professionals: EMTs and paramedics can expand their clinical insight and gain exposure to advanced medical coordination. Engaging & Purposeful Work: Each shift offers new opportunities to contribute to patient care through thoughtful communication and collaboration. Grow in an Academic Medical Environment: Be part of a system that values innovation, teamwork, and professional development. Ready to help move care forward? Join UVA Health and make a meaningful impact through precision, coordination, and connection. UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.
Requirements
- Education: High School diploma/GED required
- Experience: Communications center experience and/or basic dispatcher course/dispatch experience preferred.
- Licensure/Certifications: Certification as an Emergency Medical Technician (EMT) in the Commonwealth of Virginia required. AHA Health Care Provider BLS CPR certification required.
- Physical Demands – Job requires sitting for prolonged periods, frequently typing/traveling and multi-tasking activities. Proficient communicative, auditory and visual skills; Attention to detail and ability to write legibly; Ability to lift/push/pull > 20lbs. May be exposed to fumes, heat, noise, High-stress environment and environment prone to high-capacity sensory stimulation.
Nice To Haves
- Communications center experience and/or basic dispatcher course/dispatch experience
Responsibilities
- Coordinate Patient Transfers: Manage the deployment of UVA’s medical transport teams across internal departments and external health systems.
- Facilitate Real-Time Communication: Serve as the central link between EMS providers, hospital teams, and operational leaders.
- Support Critical Care Logistics: Help ensure smooth transitions for patients during emergencies and routine transfers.
Benefits
- Comprehensive Coverage: Medical, dental, and vision plans for you and your family.
- Financial Security: Retirement savings with matching contributions, life insurance, and more.
- Time to Recharge: Generous paid time off, holidays, and leave programs.
- Career Advancement: Tuition assistance, leadership development, and access to a Clinical Career Ladder.
- Wellness & Support: Mental health resources, employee wellness programs, and a culture that prioritizes well-being.
- Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
- Paid Time Off, Long-term and Short-term Disability, Retirement Savings
- Health Saving Plans, and Flexible Spending Accounts
- Certification and education support
- Generous Paid Time Off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
