UC Good Hope - Med Assistant 0.6 FTE

Children's Wisconsin•Milwaukee, WI

About The Position

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today. Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/ Essential Functions Adheres to all Children’s Wisconsin (CW), Children’s Medical Group, procedures, and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise. Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements. Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time. Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider. Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed. Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance. Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs. Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed.

Requirements

High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

Nice To Haves

Graduate of medical assistant program, preferred.
In lieu of this education, 6 months of experience in a patient care role would be considered.
CMA-Certified Medical Assistant - American Association of Medical Assistants preferred

Responsibilities

Adheres to all Children’s Wisconsin (CW), Children’s Medical Group, procedures, and standards.
Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance.
Provides exceptional care to patients and families to fulfill our patient experience promise.
Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps
Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.
Greets patient and family in a welcoming manner, directs patients and families to exam rooms.
Maintains clinic flow, monitoring patient location and wait time.
Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications.
Reports any observations or concerns to the nurse or provider.
Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.
Communicates with providers, leaders, and staff to maintain clinic operations.
Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.
Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.
Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc.
Assists with customer service representative duties as needed.