Mechanical Claims Adjuster (Remote)

DriveTime•Mesa, AZ

3d•Remote

About The Position

DriveTime Family of Brands includes SilverRock, which provides quality warranty and ancillary products, and a customer-friendly claims process. SilverRock offers a variety of ancillary products and administrative services encompassing everything from GAP coverage to vehicle theft and GPS tracking to dealership fleet management. Our ancillary product expertise is proven with over 1 million service contracts, products, and warranties, and over $300 million in claims. In short, as a Claims Adjuster, you will use your knowledge of vehicle systems and repairs to validate, approve, and authorize payment for repair recommendations on warranty claims. You’ll work over the phone with service advisers and technicians to ensure correct repairs are performed to help get our customers back on the road, so automotive experience is a must!

Requirements

Must reside in AZ state
Passionate and goal-oriented.
Excellent verbal and written communication skills.
Agile in a fast-paced environment.
Plays well with others.
Works well in a time crunch.
Fantastic problem solver!
Positive emotional resilience.
High School diploma required; Associate or Bachelor’s degree is preferred
3 + years of experience with current automotive mechanical and diagnostics
Must reside in Arizona state

Benefits

Work From Home.
Medical, dental, and vision
401(K), Company paid life insurance policy, short and long-term disability coverage
Growth Opportunities.
Tuition Reimbursement.
Wellness Program.
Competitive pay
Consistent Work Schedule.
Game Room.
In-House Gym.
Social Events
Paid Time Off.