McKinney IT Intern

Prysmian Group • McKinney, TX

18h

About The Position

Prysmian is the world’s leading manufacturer of wire and cable. Our North American footprint expanded in 2024 with the acquisition of McKinney, Texas-based Encore Wire. With nearly 9,000 dedicated team members in North America and 33,000 globally, every year Prysmian manufactures thousands of miles of underground and underwater cables for power transmission and distribution, medium and low voltage cables for construction and infrastructure as well as a comprehensive range of optical fibers, copper cables and connectivity for voice, video, and data transmission for telecommunications. Everyone at Prysmian has the potential to make their mark; because whatever you do, wherever you are based, you will be part of a company that is committed to excellence as we help transform the world around us. Internship Overview We are seeking an IT Intern to join our team and gain hands‑on experience in technical support, system administration, and IT operations. This internship is an excellent opportunity to develop practical skills while contributing to reliable, secure, and efficient technology systems that support daily business operations.

Requirements

• Pursuing a degree in Information Technology, Computer Science, Information Systems, Cybersecurity, or a related field.
• Must have a minimum GPA of 3.0.
• Must be at least a sophomore‑level student.
• Strong analytical and problem‑solving skills.
• Excellent communication and teamwork skills.
• Ability to work in a fast‑paced environment and manage multiple technical tasks.

Nice To Haves

• Knowledge of basic IT support concepts, networking fundamentals, or cybersecurity principles is a plus.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint); familiarity with Windows OS, MacOS, or help desk systems is beneficial.

Responsibilities

• Assist in troubleshooting hardware, software, and network issues for end users.
• Support the setup, configuration, and maintenance of laptops, desktops, mobile devices, and peripherals.
• Help monitor system performance and escalate technical issues as needed.
• Assist with user account setup, access management, and application permissions.
• Support cybersecurity efforts by helping with updates, patching, and security awareness initiatives.
• Participate in IT projects such as system upgrades, hardware refreshes, and process improvements.
• Maintain and update IT documentation, including asset inventories, service tickets, and configuration records.
• Help manage the help desk system by logging issues, tracking progress, and ensuring timely resolution.
• Collaborate with cross‑functional teams to support technology needs and improve user experience.

Benefits

• Hands‑on experience in day‑to‑day IT operations and technical support.
• Exposure to networking, system administration, cybersecurity practices, and enterprise technology tools.
• Experience with troubleshooting methodologies and real‑world IT problem solving.
• Mentorship and networking opportunities with IT professionals.
• Potential for full‑time employment based on performance and business needs.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed