Organizational Relationship: This position reports directly to the Quality Supervisor Skills, Knowledge and Abilities: • Ability to apply and interpret statistical data • Computer skills (Word, Excel, and PowerPoint) required • Must be a team player with strong written and verbal communication skills • Must have the ability to actively initiate, lead, and participate in problem solving activities • Must be able to give candid feedback and report findings of non-compliance • Ability to maintain the professional competence, knowledge, and skill necessary for the satisfactory performance of all assigned responsibilities • Two years’ experience within a manufacturing environment preferred Description of Duties: • Actively participate in the Layered Process Audits and work towards resolution of open items • Interacts with Group Leaders, Team Leaders, and Engineering in the identification and resolution of product quality problems • Interacts with internal and external customers to resolve quality problems • Lead and record activities for Quality Round Table meetings (Bi-Weekly) • Periodically review specifications and Standard Operating Sheets (SOS) etc. for accuracy and revisions • Support Operations employees as needed to interpret specifications and solve problems • Support the Jackson Quality Department by performing tasks to ensure compliance and initiate continuous improvement of the system • Provide accurate information and feedback to all Business Units and Jackson Operations Leadership Team • Provide training/coaching on quality related issues to Jackson production associates and management • Participate in Kaizen improvement events as required • All other duties as may be assigned at management's discretion
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Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees