Matter Information Analyst

DLA Piper•Washington, DC

30d•Hybrid

About The Position

DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let’s see what we can achieve. Together. Summary The Matter Information Analyst, in collaboration with and in support of the firm’s strategic initiatives, interacts with business stakeholders and subject matter experts to understand their business problems and needs. Analyzes, documents, and communicates business and/or system requirements. Works at the intersection of business and technology, representing business requirements during the design and modification of IT systems. Supports project management efforts, manages datasets, and performs reporting. Supports a variety of accounting projects and/or functions managed within the Billing department. Location This position can sit in any of our U.S. offices and offers a hybrid work schedule.

Requirements

Must have strong analytical skills and be comfortable summarizing and communicating project scope and execution.
Must have strong attention to detail and be proficient in Microsoft Office.
Microsoft Excel skills must be advanced, including use of Lookup and PivotTable functions.
Must be an organized self-starter with the ability to handle many projects at one time and meet multiple concurrent deadlines.
High School or GED.
3 years’ prior experience in legal e-billing, in law firm administration roles, or comparable professional service oriented hourly billing, or formal training/certifications in legal back-office operations.
Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
Provide timely, accurate, and quality work product.
Successfully meet deadlines, expectations, and perform work duties as required.
Foster positive work relationships.
Comply with all firm policies and practices.
Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
Ability to work under pressure and manage competing demands in a fast-paced environment.
Perform all other duties, tasks or projects as assigned.

Nice To Haves

Knowledge of law firm billing and eBilling.
Bachelor’s degree in Business Administration, Accounting, Finance, or Business Process Management from an accredited institution preferred.

Responsibilities

Interacts with project stakeholders to understand business problems and define solution requirements.
Performs all aspects of matter and rate set-ups, with in-depth knowledge of industry best practices, supporting daily operations and functions.
Analyzes business process and support systems.
Develops business cases, builds metrics and performs reporting.
Documents and communicates functional and system requirements.
Build process-flow diagrams.
Supports project management and reporting efforts.
Liaises with project participants and follows up routinely to ensure effective communication and completion of tasks.
Interfaces with IT and various departments to support execution of cross-functional project requirements.
Performs system testing and requirements validation.
Provides training to attorneys and staff as needed.
Applies best practices for effective communication and problem solving.
Other duties as assigned.