Materials Supervisor

OU Health•Oklahoma City, OK

About The Position

General Description: The Supervisor, Materials is based in the local entity this position supports and reports directly to the Manager, Materials. This position is accountable for the collaborative integration, implementation, and optimization of the OU Health Operations strategy at the entity level in close coordination with the Manager, Materials. This position is responsible for daily supervision of all supply chain operations functions to include distribution, picking, put-away, par management, and point of use technology. The Supervisor, Materials, develops and conducts employee annual performance review and participates in budget development under the direction of the Manager, Materials. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. Position Dimensions and Impact on OU Health Under the guidance of the Manager, Materials assist in the leading of entity level Supply Chain operations structure that is consistent and in alignment with the OU Health Supply Chain Operations vision and overall strategy which includes standardized facility-based receiving, storage, inventory management/control, point of use/low unit of measure, and distribution operations in all entities. Provides day-to-day supervision of department staff which includes scheduling work, monitoring performance to ensure compliance with guidelines, policies, and procedures, providing feedback on performance, and writing and conducting performance reviews. Acts of behalf of Manager in their absence as directed. Develops distribution procedures, job standards, and evaluation criteria in coordination with the Manager. Monitors and maintains the department budget. Assists as necessary with product recalls and/or returns. Develops, maintains and monitors distribution systems in coordination with the specific departments involved. Maintains and monitors departments KPIs/metrics. Takes action/or makes recommendations based upon analysis of information. Monitor labor hours reporting and make adjustments to staffing as appropriate. Conducts orientation and in-services education programs for staff. Coordinates all computer and procedure based training for Supply Chain Operations employees. Develops and expands training documentation for the Materials Management Information System. Optimize use of Materials Management Information System and other Supply Chain automation tools that works to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work. Monitors the supply areas for neatness and cleanliness to ensure they meet the Joint Commission and OSHA standards and takes action as appropriate to ensure compliance. Works with departments to ensure inventory needs are consistently met, utilizing dashboards and other analytic tools and reports. Participates in project teams and committees as necessary. Participates in professional activities to keep abreast of changes and developments in the Supply Chain profession. Conducts periodic rounding of all customer units, auditing employee performance, and reviewing units’ inventory needs. Under the direction of the Manager and other Supply Chain leadership, works with OU Health system staff to implement system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes. Apply and enforce procurement separation of function practices in accordance with the Uniform Commercial Code (UCC) and accounting practices for establishing appropriate inventory management controls, utilizing Generally Accepted Accounting Principles (GAAP). Serve as a customer service advocate and ensures staff responds to all customer requests and requirements in a highly responsive and professional manner. Recruit, hire, and set performance expectations of direct reports. Perform evaluations, counseling, corrective action and trains staff according to system wide policies and procedures. Identify, coach and/or mentor top talent for leadership opportunities and succession management. Create a foundation that supports and develops team members allowing for growth and success.

Requirements

Associate's degree required.
1 to 3 years of progressive leadership experience required.
Uses principles of effective leadership to motivate, lead, and inspire others.
Strong leadership, facilitation, interpersonal, and communication skills with the ability to lead successful teams of individuals, motivate project participants, and communicate effectively at all levels across the system.
Demonstrated business understanding and ability to balance people/ organizational decisions with business considerations
Demonstrated ability to build and maintain strong, effective working relationships with a variety internal and external stakeholders.
Effective verbal and written communication to a variety of stakeholders from executives to staff and strong interpersonal skills are required.
Able to rapidly summarize information and present to others
Strong leadership and facilitation skills with the ability to lead successful teams of individuals, motivate project participants, and communicate effectively at all levels across the system.
Demonstrated business acumen.
Must be a strategic thinker, self-motivated and have excellent problem solving and project management skills.
Proven ability to solve complex problems effectively and manage multiple high priority deliverables.
Strong attention to detail and outstanding analytical skills
Demonstrated planning and project management skills
Proven ability to anticipate and respond proactively in a dynamic environment
Proven ability to establish and articulate strategic priorities and objectives
Proven ability to organize multiple projects, schedules, demand and to meet shifting priorities.
Demonstrated ability to study, understand, adapt and respond effectively to a constantly changing environment.
Performs challenging tasks efficiently and effectively
Anticipates problems and takes corrective action prior to completing the task
Sets challenging objectives and works against self-defined standards of excellence to continually improve personal performance
Anticipates and takes personal responsibility for customer satisfaction and service excellence
Consistently goes out of the way to listen, understand, and support the needs of others in a sensitive manner
Demonstrates management skills and ability to work effectively to build relationships with colleagues, customers, and executive management through positive interaction
Proven ability to foster prime vendor relationships that will drive toward a successful partnership.
Listens with sensitivity and openness
Actively seeks constructive feedback and remains open and receptive to it
Anticipates the information needs of others
Proven skills in communicating with technical staff, and customers
Demonstrated ability to resolve conflicts through diplomatic facilitation, sound negotiation skills and consensus building techniques.
Must understand supply chain requirements in healthcare environments with multiple logistical concerns and issues.
Must know the Purchasing software capabilities of the MMIS.
This position must support standardized systems that can be carried out and maintained by site based leadership to be successful.
Proficiency with the MS-Office suite of products, Outlook, and MMIS.
Must know the Purchasing software capabilities of the MMIS.
Able to rapidly summarize information and present to others
Demonstrated track record of developing and implementing successful and comprehensive supply chain programs.
Experience using metrics to drive decisions and working with external vendors.
Demonstrated working knowledge of multiple Supply Chain functional areas.
Proven ability to foster prime vendor relationships that will drive toward a successful partnership.

Nice To Haves

Bachelor’s degree preferred. Technical or Business-related degree field preferred.
Prefer 4 or more years of experience in Supply Chain.
Certified Materials & Resource Professional (CMRP) through American Hospital Association preferred.
Lean/Six Sigma or similar process improvement program is preferred.
Experience in supply chain in a large hospital, multiple campus facility preferred.

Responsibilities

Under the guidance of the Manager, Materials assist in the leading of entity level Supply Chain operations structure that is consistent and in alignment with the OU Health Supply Chain Operations vision and overall strategy which includes standardized facility-based receiving, storage, inventory management/control, point of use/low unit of measure, and distribution operations in all entities.
Provides day-to-day supervision of department staff which includes scheduling work, monitoring performance to ensure compliance with guidelines, policies, and procedures, providing feedback on performance, and writing and conducting performance reviews.
Acts of behalf of Manager in their absence as directed.
Develops distribution procedures, job standards, and evaluation criteria in coordination with the Manager.
Monitors and maintains the department budget.
Assists as necessary with product recalls and/or returns.
Develops, maintains and monitors distribution systems in coordination with the specific departments involved.
Maintains and monitors departments KPIs/metrics.
Takes action/or makes recommendations based upon analysis of information.
Monitor labor hours reporting and make adjustments to staffing as appropriate.
Conducts orientation and in-services education programs for staff.
Coordinates all computer and procedure based training for Supply Chain Operations employees.
Develops and expands training documentation for the Materials Management Information System.
Optimize use of Materials Management Information System and other Supply Chain automation tools that works to eliminate unnecessary work, simplify necessary work, centralize simplified work, and automate centralized work.
Monitors the supply areas for neatness and cleanliness to ensure they meet the Joint Commission and OSHA standards and takes action as appropriate to ensure compliance.
Works with departments to ensure inventory needs are consistently met, utilizing dashboards and other analytic tools and reports.
Participates in project teams and committees as necessary.
Participates in professional activities to keep abreast of changes and developments in the Supply Chain profession.
Conducts periodic rounding of all customer units, auditing employee performance, and reviewing units’ inventory needs.
Under the direction of the Manager and other Supply Chain leadership, works with OU Health system staff to implement system wide inventory strategy and improve supply chain performance through a reduction in obsolete inventory, improvements in inventory turns and improvement in inventory replenishment processes.
Apply and enforce procurement separation of function practices in accordance with the Uniform Commercial Code (UCC) and accounting practices for establishing appropriate inventory management controls, utilizing Generally Accepted Accounting Principles (GAAP).
Serve as a customer service advocate and ensures staff responds to all customer requests and requirements in a highly responsive and professional manner.
Recruit, hire, and set performance expectations of direct reports.
Perform evaluations, counseling, corrective action and trains staff according to system wide policies and procedures.
Identify, coach and/or mentor top talent for leadership opportunities and succession management.
Create a foundation that supports and develops team members allowing for growth and success.