Material Handler Operations Lead

EVERSANA•Memphis, TN

4d•Onsite

About The Position

THE POSITION: At our Memphis distribution center, our employees play a critical role in getting life-saving products out to hospitals, clinics and nursing homes. We’re open 24 hours a day, 5 days a week because the needs of patients can’t wait. The most important aspect of this position is supporting the department Supervisor to ensure team productively executes fulfillment functions for order processing, including picking and packing product, along with manifesting and staging finished shipments per EVERSANA’s standard operating processes. The position also requires the incumbent to be certified on all EVERSANA Mobile Powered Industrial Vehicles (i.e., Forklift, Cherry/Order Picker, Dock Stocker, Electric Pallet Jack, and Bendi Forklift).

Requirements

High school diploma or equivalent (e.g., GED)
2+ years of experience in a fast-paced, distribution warehouse environment or stock room
Strong verbal communication skills required
Strong reading, addition, and subtraction skills needed to manage order specific documentation (a calculator may be used)
Ability to follow instructions without deviation required
Ability to work the required hours (expect 40hrs/week), in addition to overtime (as needed)

Nice To Haves

3+ years of experience in a fast-paced, distribution warehouse environment with 2+ years of team lead or supervisor experience
1+ years of experience in a pharmaceutical or medical warehouse environment
1+ years of forklift operation experience or equivalent certification
Demonstrated ability to independently problem-solve small to medium warehouse operations issues
Previous experience coaching and training associates to ensure compliance with SOPs and meet productivity goals
Bilingual (English/Spanish) communication skills (written and verbal) are a plus

Responsibilities

Facilitate a safe operational environment by strictly complying with all EVERSANA safety requirements; this includes the accurate completion of pre and post lift truck equipment checklists.
Adhere to all formal standard operating procedures that control the order fulfillment process in specialized areas.
Adhere to all formal standard operating procedures that control the flow of materials through the specialized areas.
Participate in problem solving, if errors or issues occur with operations processes.
Adhere to client specific pack out SOPs.
Perform end of shift inventory checks.
Notify the applicable supervisor or lead of any obstacles to the successful completion of tasks.
Ability to formulate emails to EVERSANA staff as a means of communication
Perform all tasks assigned by Supervisor or Manager.
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
All other duties as assigned
Day-to-day oversight of associates in partnership with Supervisor.
Drive performance-based culture.
Recruit and train as needed to ensure compliance and process is routinely followed.
Adherence to all manufacturing requirements including Current Good Distribution Practices (cGDP) and Current Good Manufacturing Practices (cGMP)
Focus on safety at all times and comply with all safety requirements
Follow all formal standard operating procedures (SOPs) that control the order fulfillment process in temperature-controlled areas
Meet all shift requirements as assigned (timely, uniform, etc.)
Hours (Minimum of 40 hours per week, 5 days of the week)
MANDATED UNIFORM: khaki-colored pants, close-toed shoes, and a business casual shirt. Leggings, yoga pants, or any form-fitting stretch pants are not permitted. Shoes should be sturdy and provide full coverage, ensuring no skin or socks are visible through the shoe material. Once the probationary period has concluded (60 days) employees receive an allotment to receive customized EVERSANA uniforms.