When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Oversees all areas of operations as a working lead in the materials department. Receives all product into the medical center via the inventory management system, appropriately document and direct delivery of all products and parcels. Acts as the front line customer service representative to all internal and external customers. Fills in for all employees' job functions in the department as needed. Job Description: Essential Responsibilities: Receives all products coming into the medical center by physically inspecting packages and entering the needed information into the materials management information system (MMIS). Appropriately placards all product for clear delivery to over 1000 end users. Provides top level customer service to all internal and external customers in regards to supply requests, delivery requirements, problem resolution, and general information inquiries. Researches all undeliverable product to determine end user or disposition as instructed. Provides weekly analytics on department productivity, service failures, and quantitative data on number of lines orderd and delivered to the materials supervisor. Coaches and mentors fellow team members on proper inventory management techniques, customer service expectations, and safety protocols within materials management under the direction of the materials supervisor. Assures all storeroom procedures are followed including stock putaway, cycle counting, and stock issuance. Provide weekly reports to the materials supervisor on stock levels.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED