Material Handler III 40 Hours 7:00 AM- 3:30 PM

Beth Israel Lahey Health • Boston, MA

1d • $20 - $27

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Summary: Oversees all areas of operations as a working lead in the materials department. Receives all product into the medical center via the inventory management system, appropriately document and direct delivery of all products and parcels. Acts as the front line customer service representative to all internal and external customers. Fills in for all employees' job functions in the department as needed.

Requirements

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Nice To Haves

• Associate's degree in Logistics preferred.
• Ability to operate motorized material handling equipment.

Responsibilities

• Receives all products coming into the medical center by physically inspecting packages and entering the needed information into the materials management information system (MMIS).
• Appropriately placards all product for clear delivery to over 1000 end users.
• Provides top level customer service to all internal and external customers in regards to supply requests, delivery requirements, problem resolution, and general information inquiries.
• Researches all undeliverable product to determine end user or disposition as instructed.
• Provides weekly analytics on department productivity, service failures, and quantitative data on number of lines orderd and delivered to the materials supervisor.
• Coaches and mentors fellow team members on proper inventory management techniques, customer service expectations, and safety protocols within materials management under the direction of the materials supervisor.
• Assures all storeroom procedures are followed including stock putaway, cycle counting, and stock issuance.
• Provide weekly reports to the materials supervisor on stock levels.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED