Master Technician

Dobbs Tire And Auto Centers•High Ridge, MO

13d

About The Position

Dobbs Tire and Auto Centers was founded in 1976 as a family-owned complete auto care solution in South St. Louis, Missouri. The Dobbs brand has experienced significant growth, expanding to over 100 locations across Missouri, Illinois, Texas and Ohio with future growth goals to over 200 stores by 2027. Along with offering a full selection of quality tire brands, all locations provide comprehensive automotive services, from routine maintenance to complex diagnostics and engine repairs. Our investment in training, development, safety and wellbeing ensures our team members provide quality service to our customers each and every time. Our company culture extends beyond the shop, we actively support local organizations and charities in the communities where we live and work. Dobbs Tire and Auto is seeking a Master Technician to serve as a consultant for diagnostic work, vehicle repairs, and service procedures. The Master Technician provides technical expertise, leadership, and guidance to other members of the service department, ensuring high-quality work and efficient operations. The ideal candidate will demonstrate core behaviors, including drive, a desire to learn, speed of execution, attention to detail, reliability, all of which contribute to delivering the exceptional service our customers expect.

Requirements

Minimum of 5 years of experience in automotive repair
Certified Master Technician with advanced knowledge and skills in automotive maintenance, removal, replacement, and diagnostics.
ASE Certifications in one or more of the following areas: Suspension & Steering, Brakes, Heating & Air Conditioning, Refrigerant Recovery & Recycling, Engine Repair, Electrical/Electronic Systems, Engine Performance, Auto Advanced Engine Performance, Automatic Transmission/Transaxle, Manual Drive Train & Axles
Valid driver’s license required.
A strong belief in safety- Being Safe 100% of the time is the expectation
Alignment with company mission, vision, and values
Strong work ethic with a commitment to results
Strong team player with the ability to adapt to diverse team members
Ability to perform in a fast paced/high volume environment
Excellent verbal and written communication skills
A high level of time management, accountability, and prioritization skills
Ability to be organized, problem solve, and be solution oriented
Self-motivated, goal- oriented, and driven to accomplish department goals
Strong critical thinker with a high level of attention to detail
Highly-customer centric and master relationship builder
Subject matter expert in the use of standard automotive diagnostic tools and repair equipment.
Subject matter expert of automotive systems and advanced diagnostic and repair techniques.
Provides guidance, training, and support to junior technicians and service staff.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; communicate effectively with customers and team members.
Ability to perform basic calculations, compute rates, ratios, and percentages, and interpret graphs.

Responsibilities

Diagnose and repair vehicles accurately, efficiently, and to a high standard that exceeds customer expectations.
Perform advanced removal, replacement, and diagnostic work on a wide range of systems, including: emission control, throttle body injection, computerized electrical and ignition systems, anti-lock brakes, cruise control, drivability issues, auto transmissions, A/C systems, and four-wheel drive components.
Train and mentor service department team members in vehicle maintenance and repair responsibilities.
Assist location managers with daily operations, including pricing work orders, requisitioning parts, shop organization, and supervising other service department members.
Perform duties of all Technician roles as needed and provide support to other team members when business demands.
Adhere to all safety regulations and operate machinery, equipment, and tools safely at all times.
Operate diagnostic and repair equipment, including scan tools, DSO, smoke machines, and other tools required for service work.
Maintain personal and company-provided tools necessary to perform job duties effectively.
Perform any additional tasks necessary to ensure excellent customer service and smooth shop operations.

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