Master Scheduler

SMT INC•Raleigh, NC

6d•Onsite

About The Position

The Master Scheduler is responsible for developing, maintaining, and executing the master production schedule across all manufacturing areas including sheet metal fabrication, welding, paint, mechanical assembly, and electrical assembly. This role owns the alignment between customer demand, material availability, and production capacity to ensure on-time delivery, optimized throughput, and efficient use of labor and equipment. The Master Scheduler will lead the planning function, drive accountability across departments, and serve as a key liaison between operations, procurement, engineering, and customer service.

Requirements

5+ years of production scheduling or planning experience in manufacturing
Experience in high-mix, low-to-medium volume environments
Strong understanding of sheet metal fabrication and/or assembly operations
Experience with ERP systems (preferably Epicor ERP or similar)
Proven ability to manage multiple priorities in a fast-paced environment
Strong problem-solving and decision-making ability
Ability to operate with urgency and adjust quickly to changing priorities
Excellent communication across all levels of the organization
High level of ownership and accountability
Data-driven mindset with strong attention to detail

Nice To Haves

Experience with electrical assembly or complex assemblies
Lean / Six Sigma experience (strong plus)

Responsibilities

Build and maintain the Master Production Schedule (MPS) aligned with customer demand and business priorities
Translate demand into daily and weekly production plans across all departments
Sequence jobs based on capacity, constraints, and due dates
Release jobs to the floor in alignment with material and engineering readiness
Monitor schedule adherence and adjust in real time to disruptions
Partner with Procurement to ensure material availability and proactively resolve shortages
Work with Engineering to track new part releases, revisions, and NPI timelines
Coordinate with Production Leads to validate capacity and execution feasibility
Communicate clear commit dates to Customer Service / Sales
Identify and manage bottlenecks across fabrication, paint, and assembly
Balance load across departments to maximize throughput
Drive decisions on overtime, outsourcing, or rescheduling when required
Continuously evaluate labor and machine capacity vs demand
Own scheduling accuracy within Epicor ERP (transitioning from Made2Manage ERP) or equivalent systems
Ensure routing, lead times, and job data are accurate and maintained
Utilize system data to drive planning decisions and improve visibility
Lead and develop the scheduling/planning team
Establish standard work for planners and ensure consistency in execution
Hold team accountable to schedule integrity and data accuracy
Drive improvements in key metrics: On-Time Delivery (OTD) Schedule Adherence Lead Time Reduction WIP Levels
Identify root causes of misses and implement corrective actions