Master Process Technician

Pfizer • Andover, MA

19h • Onsite

About The Position

Our breakthroughs would not reach the hands of patients without our dedicated pharmaceutical manufacturing team. We rely on agile members who understand the critical impact of their role in Pfizer’s mission. Patients need colleagues like you who take pride in their work and continuously strive to improve outcomes. Your efforts ensure that patients and physicians have timely access to the medicines they need. In this role, you will operate, service, adjust, clean, and sterilize production-related equipment in compliance with cGMPs and safety regulations. You will maintain a clean room environment, complete work instructions to meet regulatory requirements, and ensure equipment functionality. This role involves reporting or correcting malfunctions, assisting in complex setup or repair operations, and managing time effectively. You will focus on professional development, take accountability for results, prioritize workflow, and assist less-experienced colleagues. Adherence to quality standards and best practices is crucial, as is maintaining accurate documentation including training records, batch records, check sheets, and log books. You will support audits, help close audit observations, and utilize automated and enterprise systems to perform tasks. Cross-functional communication with technology transfer teams, lab scientists, supply chain, quality, and engineering is also a key aspect. The position requires taking responsibility for individual contributions to team deliverables, representing the work group, fostering a positive team environment, completing assignments based on established procedures, identifying process improvements, troubleshooting issues, and providing direction and training to team members.

Requirements

• High School Diploma or GED
• 5+ years of experience, particularly in a pharmaceutical or other cGMP (Current Good Manufacturing Practices) environment
• Effective verbal and written communication
• Proficiency in operating and troubleshooting production equipment
• Strong understanding of cGMP and safety regulations
• Ability to maintain accurate documentation and records
• Experience in a clean room environment
• Competence in using automated and enterprise systems
• Effective cross-functional communication skills

Nice To Haves

• Basic mechanical knowledge and hands-on experience using various hand tools
• Experience in a pharmaceutical manufacturing environment
• Knowledge of process improvement methodologies
• Ability to train and mentor less-experienced colleagues
• Ability to work independently and as part of a team
• Attention to detail and commitment to quality
• Adaptability and flexibility in a dynamic work environment
• Familiarity and basic understanding of common AI tools and a curiosity for learning how they can be used to enhance productivity

Responsibilities

• Operate, service, adjust, clean, and sterilize production-related equipment in compliance with cGMPs and safety regulations.
• Maintain a clean room environment and complete work instructions to meet regulatory requirements.
• Ensure equipment functionality, report or correct malfunctions, and assist in complex setup or repair operations.
• Manage time effectively, focus on professional development, and take accountability for results.
• Prioritize workflow, assist less-experienced colleagues, and adhere to quality standards and best practices.
• Maintain accurate documentation, including training records, batch records, check sheets, and log books.
• Support audits, help close audit observations, and utilize automated and enterprise systems to perform tasks.
• Communicate cross-functionally with technology transfer teams, lab scientists, supply chain, quality, and engineering.
• Take responsibility for individual contributions to team deliverables, represent the work group, and foster a positive team environment.
• Complete assignments based on established procedures, identify process improvements, troubleshoot issues, and provide direction and training to team members.

Benefits

• Comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments.
• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation
• Holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage.
• Eligibility for overtime, weekend, holiday and other pay premiums depending on the work schedule and the Company’s policies.
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees